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October 2025 by Kelley Thomas
I needed to update my insurance & verify that. Family member could
Pick up + purchase my prescription
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January 2025 by Justin Kretchmar
Quick service should of used cvs many years ago there very helpful great place
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January 2025 by Carmen Duran
Great customer service!
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September 2024 by Chase Salazar
This pharmacy has to be the worst pharmacy I have ever encountered in my life. I spent 15/20 minutes waiting in line to get my prescriptions with 5 cars in front of me. I get to the window at
1:30pm on the dot after waiting 15/20 minutes in line and they tell me that they are closed and to just come back in 30 minutes....what in the hell?
Like I can just restructure my day around them wanting to close after me waiting. It is common practice to finish out everyone who was in line before 1:30. I wasted MY lunchtime trying to make it here to get my prescriptions for them to tell me they closed after waiting 15/20 minutes. They didn't send anyone outside to let the cars know/! pulled up and they had the window gate half closed. I'm not an animal and understand people deserve a lunch, but I wasted my lunch hour coming to pick up prescriptions.I hope everyone at this pharmacy loses their jobs and can't feed their families, because this is absurdity. If I could give this location 0 stars...I would
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August 2024 by Just Me
Sooo, I left a one star review 6 months ago due to the behavior of the pharmacist and pharmacy tech. They were unprofessional and rude.
I admit, I haven’t left yet, again due to convenience. A couple of weeks ago I was getting text messages from CVS advising my scripts were ready. I was out of town and unable to get them. I reordered them through the automated phone service on Monday, 7/29, and first advised my script numbers were not found but would be ready on Thursday. I received no notification they were ready. Today, Sunday, 8/4, since I hadn’t heard anything, figured I’d go in, and I was prepared for a battle. When I was up, the pharmacist, someone I had not seen before, male tall glasses and really short hair, asked how he could help me. I explained my dilemma and he immediately stated he’d get them back for me and would be about 10 min. While I was waiting, he asked if I needed a flu shot. I respectfully declined. When I got a text my scripts were ready, the pharmacy tech, a young H/F, was nice as could be. I asked her for the pharmacist’s name. She stated either Jamal/ Jamil. I’m so sorry I don’t remember. Either way, I told them both this was a great experience, considering the last few I’ve had. Hopefully, CVS Pharmacy in Buda is getting better. Thank you to the Pharmacy staff who was working on 8/4/24 at approximately 12:10p. You made my day! I also heard the Pharmacist on the phone trying to rectify a situation for a customer with likely his insurance. Thank you for being awesome!
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June 2024 by Connor Berry
I called this location to check the availability of my prescription, which is facing supply chain issues. I was immediately met with suspicion and open discrimination for being a patient with an ADHD related prescription. I didn't even get my meds from this place, naturally. I've never been treated so much like a criminal as I have been since being prescribed a stimulant. It's sad that pharmacists perpetuate these prejudices so openly.
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November 2023 by Paige C.
I had an appointment at the minute clinic here and the nurse was actually so rude. She made rude comments about me having long fake nails, acted like I was inconveniencing her just because she had to do her job (?) and when I asked if I could gargle with salt water (I was going bc I a sore throat) she acted like it was an outlandish request and asked me condescendingly if I "had salt at home". Honestly just such a rude lady to be in the healthcare field and a bad experience when you want to feel cared for.
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September 2023 by Justin S.
Literally my worst experience at CVS. I can't believe I switched from Walgreens for this!I wish I could leave a negative 5 stars. I just got off the phone with a person in the pharmacy who rudely rushed me off the phone stating that they closed in 3 minutes. I called at 5:50 because I was told @3:45 that my prescription would be done in 2 hours. She said "I will have to re process the prescription because the first time it didn't go through" how was I supposed to know that? No one called me back telling me that. She then proceeded to ask me for the name of the person I spoke with. I said mam I don't even know your name, she said my name is sherry or Sherryl. I said yall never tell peoples y'all's name when yall answer the phone just "CVS pharmacy how can I help you" she then told me I should've asked the person for their name. What kind of customer service is that like I'm supposed to automatically assume yall about to not fill my order. If this lady doesn't like her job it sounds like she needs to find another one or leave her funky attitude at her house. I see why this store only has 2 stars it's ridiculous. Then I ask her is there a way I could pay for it over the phone and they leave it with the person at the register because I need this so I can sleep properly, she then stated the pharmacy is closed so if you not going to pick it up in 3 minutes I'm going to hang up. Very very very poor customer service. It is not a good look for business I wouldn't have her at my business.Sherry shwarts is her name I believe.
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September 2023 by Jeffrey Todd
Always friendly and helpful. Very busy location.
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September 2023 by Jonathan S.
I have struggled to put this in writing, as a vast majority of the techs who work in the pharmacy are solid to spectacular.That said, without a doubt, Joanne is the single biggest issue with this place. She is the pharmacist, and every interaction I have had with her in the past 8-9 months has been strained, at best, and downright painful in most situations.It does not matter if it is over the phone, or in-person. Every time she comes off as bothered that she has to interact with another human being in a way that is not autocratic or telling them to rearrange a shelf behind the counter.She is rude, and also cannot seem to work the technology. Every time I talk to her, she cannot figure something out and wants me to either find some other way, or tells me that I will have to pay full price and then figure out the reimbursement afterwards.Meanwhile, I go in and talk to a tech, and they politely take the coupon, type in a few words in the computer, and it is solved. Why is it so hard for the person who is supposed to be in charge of the place?Even something as simple as a change in insurance card information seems to baffle her. She asked for a number that was not even needed, and I was able to sort it in 15 seconds with a tech later that day.We are done with them as a pharmacy as long as she is there. I feel for the techs who have to work for her. We switched to the HEB in Buda and techs and pharmacists alike are all kind and patient, and if they don't know something they find a person there to help.
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August 2023 by Google user
Horrible customer service, they don't follow doctors orders, and you have to hold their hand over and over to get a script filled. I will be going back to HEB Pharmacy.
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August 2023 by mudd butt
Horrible customer service, they don't follow doctors orders, and you have to hold their hand over and over to get a script filled. I will be going back to HEB Pharmacy.
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May 2023 by Austin L.
Truly if it wasn't right around the corner I would highly recommend choosing any other pharmacy. This place has consistently been five star Awful customer service.The last time I had prescriptions filled. I picked them up.. then was called by the pharmacist. She notified me that she had made a mistake and given me to much of my medication... 60 apparently is the amount of med she thought she had givin to me. I checked and told her no, that I only received the usual 30.I was then accused of lying and that they would have to check the cameras... if I was caught then it would be put into my profile and I would no longer be able to get scripts at a CVS.The fuck? This is HER FUCKING MISTAKE!The hell is wrong with these people! That bitch should be fired!
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September 2022 by Tiffani Calistro
Love the health hub
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May 2022 by Joe K.
Staff is very polite, but they are understaffed. Drive through can take over 20 minutes / do not understand why they cannot move the first car up if the prescription isn't ready for that person. Nobody in the pharmacy during their lunch break. They run out of stock on things like my insulin that I refill every month. It is an automatic refill, so why is it a surprise to them every month that I need it? It's a very typical CVS.
