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November 2023 by refugio pena
Be patient with the process. They way to owner operates may not be what your used too. Give him the benefit of the doubt with over 30 years of working in the auto body trade. My advice don't tell him what you need, drive down and show him. No job to big or small, he will get it done.
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August 2023 by Sykoboy_SCS
Worst body and collision repair shop I've ever seen in hays County.What went wrong:1. First, they want to know or see the amount that going to be spent before a quote. ?= bad service/scam2. No repairs to body (dent pop out or replacement), only filling on dents with body filler. ( mine vehicle body is metal) found out after going around the body with a magnet.3. Crash bar and plastic trim with sprinkle of paint all over it where it wasn't even bother to tape up pieces that shouldn't be painted #nocare4. The body panels aren't aligned at all.5. Went to so many body shops, the paint used wasn't measured right nor painted properly due to different types of shades, peeling to soon and pit of paint chipping.
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July 2023 by Kristina Parcells
Awesome mechanic....
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June 2023 by Ariel P.
My husbands car had damage to the passenger side to where it was not safe to drive. All though our insurance took FOREVER to come through Eagle Body Shop took a week! We are very impressed with the quality and appreciate the attention to detail. We 10/10 recommend this to our friends and family.
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June 2022 by Aaron S.
What a joke. The worker is spoke with was rude and lazy. Went to them to have my hood painted. Most of the paint was already stripped, no damage to the actual hood, just needed to have sanding finished and then painted. From prob 30 ft away after telling him I'm looking to have my hood painted, without even walking up to the car, he says he can't do it because "hood is messed up" and that I needed new hood. I kind of laughed and asked him how my hood is messed up and he wouldn't give me an explanation. I took it to another body shop down the road and they were happy to do it
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May 2022 by Imran Acosta
I stopped by today April 15th to ask about the process of getting my car repaired. I asked them if I could show them a picture of my car's damage, and the staff member freaked out and told me to leave. He said he doesn't want to see my pictures, and he told me he doesn't want to even think about doing the repairs. I wasn't asking for a price quote, and I was very calm and friendly. I was simply trying to ask if they were available and able to do the work needed.I have no idea what in the world just happened. He totally freaked out in front of my whole family.
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February 2022 by A Abdulkader
Very rude! He hung up on the phone call.. I was calling to inquire about paint and repair job for front and rear bumper, he responded saying he doesn't do that! Not sure if he was having a bad morning or what, but I sure deserve to be treated better than that. What a shame!
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January 2022 by Krista M.
I had been in a car accident and needed somebody to fix it fast.The owner Albert is a very reliable and fast worker.He was very kind and my car had also came back cleaner than before! I will and DEFINITELY be coming back I totally recommend.
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January 2022 by Rachel Victoria
Excellent work, can't even tell it was in an accident! They even cleaned the inside. Highly recommend them! Next taking my rusted truck...
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December 2021 by jonathan ayres
With over 30 years of experience and perfect ethics one can count on Alberto to do excellent work at the right price. His knowledge and expertise are legendary in body repair and few shops can count themselves in his domain. You never have to worry about insurance claims or towing issues due to his commitment to his customers.Service: Body & Trim
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December 2020 by james whitcombe
Good paint job at a fair price
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June 2020 by Edward P.
Customer service is non-existent at this body shop. Albert, the owner, focuses on managing only the repair of the vehicle and not the customer experience; he came across as dry and disinterested in my business interactions by phone and in-person. There were not status updates during the repair and very little was shared about the completed work after the repair during pick up of my van. There is a tear in the weather strip at the back of the window that Albert admitted was a defect in workmanship; but he made no attempt to fix it or offer any discount. Buffing compound is visible. Remaining glass was found in the trunk (from the broken back window that was replaced). When leaving the shop, there was no offer from anyone within the shop to help me back out of the driveway. FEEDBACK FOR EAGLE BODY SHOP: *Put effort in building relationships with your customers. *Make effort in creating communication that is upbeat and open. *Show and speak like you're interested in your customers. *Keep customers informed throughout the process. FINAL COMMENTS: Your chance to convert me, the customer, from just another customer into a salesperson for your shop has failed. I will instead warn all those who seek paint and collision work to avoid Eagle Body Shop at all costs!
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April 2020 by Edward Rivera
awsome work on my 03 chevy SS, definitely recommend.
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October 2019 by John Bustos
Good quality fair prices.
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February 2019 by Mark F.
I've used and trust Don's Auto Repair on S. 1st Street. I scraped/dented the bottom of the passenger doors on my car (parking lot backing fail) and needed repairs. I asked Don for a good local, independent shop to do the work. Don recommended Albert (the owner) at Eagle Body Shop. Eagle used to be local to the S. 1st area but relocated the shop to Buda. I went to go see them and got the work done. Great job at fair price. Albert did the work right away and had my car back me good as new in three days. I would definitely use him again. Hope I don't have to. Thanks to Don for the suggestion to go see Eagle.
