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March 2024 by john forsee
This place don’t even deserve the one star we had to put on to get this review out. They are crooked and money hungry as all get out. Save yourself a whole tonne of money and aggravation and just go to JobSite Diesel instead of this dump!We went in to get our DEF pump replaced and a few minor computer setting adjustments done and they quoted us almost $4,500. Included in the estimate is their full truck check. We decided to just get the pump and a fan solenoid done, and forget about the computer work. 1/2 hour later, they told us we have a wheel seal leak that they didn’t catch during their first truck check…really? Now, all the work is coming up at over $6k! How is it possible their mechanic could miss a wheel seal leak the first time around, and looking at the wheel, the drum and brake pads were totally saturated in oil, but there were very little oil on the wheel itself. We also overheard their one mechanic say “just take the pump out and replace it, but if you can’t, just put it all back together and let them deal with it. I don’t care!” At $226 an hour, we would like to think the mechanic would care! The final bill came to $4,458.65, just to replace the DEF pump and fan solenoid, plus, a whole other charges they thought they could tack on for good measure. They still got their pound of flesh from us.They are a bunch of shady crooks and thieves, and we have reported them to Daimler. We have all the pictures and paperwork to prove everything that was written here in this review.
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February 2024 by Anita Feltz
My truck broke down, absolutely amazing staff very helpful, friendly and very kindThanks to all for everything, much appreciated
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February 2024 by Yan Zhou
I took my RV for annual service and TPMS (tire pressure monitor system) issues. It's clear to me this Freightliner location services have improved considerably compared with my experiences two years ago. Although I have to take my RV in a couple times due to various reasons, the staffs and technicians always treated me with professional courtesy. Most importantly, they carried through to make sure all problems are resolved. My sincere thanks to Santiago, Justin, Nathan, and Zack! You guys rock!!
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February 2024 by saifudin rishtia
I had my truck problem they fix me a couple day later same issue happened again and they said it is another problem and charge me 1700$
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November 2023 by Stanley Holmes
This place is top tear. Jeff is very welcoming and one of the kindest down to earth person I’ve ever met. He go beyond to make sure your comfort with the decision and make the process smooth as possible.
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September 2023 by Karwan Trans
The Tech was good and professional but the mgt was charging me for recalls. I don’t know why?
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August 2023 by Manjit Singh
Bought the Truck from Mr. Jeff. He’s honest person with lot of experience in industry. Helpful, knowledgeable and responsible. He would do his best to help you out. Put decals and licenses plates in 106 degree outside on my truck. Great experience and best price.
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August 2023 by Alvin Scott
I had just started truck shopping and was about to head towards San Antonio to browse. While I was on the highway I noticed Freightliner Buda had a couple of nice trucks on the front line so something told me to take a look and I’m glad I did. As soon as I pulled up I was greeted by Mr. Jeff Campbell, this guy got right to work. He showed me trucks and features and didn’t hesitate handing me the keys to whatever truck I laid my eyes on. When I returned from my test drive Jeff had everything ready the best price and the best truck for my needs then he walked me through multiple departments meeting people that would come in handy in the future. He sold me a great truck and I would recommend giving him a shot before you go anywhere else. Thanks Jeff Campbell for the great service you made this the best truck shopping experience and I look forward to buying from you again as I expand my fleet.
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August 2023 by Jamal Mosley
I would like to say thanks to Ella Savion and Jeff Campbell for helping me to purchase my beautiful truck. I was in a bit of a jam with my old truck. Ella was very understanding about my situation. She listened attentively to my needs and concerns. Within a day she found what I wanted and needed.The process was very smooth and professional. Ella and Jeff working together to help me was amazing! They were courteous and worked efficiently getting me results in record time.Unfortunately right after the purchase there was an issue that required service. Mr. Jeff assured me I had nothing to worry about.He got me in for service immediately. The issue with my truck required me to come back whereas the codes were cleared making it hard to pinpoint the exact issue. Mr. Jeff is really a blessing and overall good man. He is very thorough, knowledgeable and has years of experience. He was very professional but also made you feel like a true friend. He got me in for service and got the issue properly diagnosed. He even sent me to another Doggett service location that made time immediately to resolve the issue and get me back rolling.I am very pleased with my new/used truck and the great service provided! Thanks Ella and Jeff ya'll are amazing! I am grateful for meeting such good people who are the best at customer satisfaction!
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August 2023 by Wes Croslow
This was the best truck purchase I've ever had. I traveled from California, and from start to finish Jeff Campbell communicated with me on the progress of the truck being ready when I got there. The truck and the personal customer service I received when I arrived, exceeded my expectations. I will recommend Doggett Freightliner and especially Jeff Campbell to anyone looking to purchase a truck
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June 2023 by LM C
I'll never come back to this place!!!They diagnosed my truck and came back with a ssam module 3200 for repairs with the part on backorder and couldn't even guarantee that it was going to fix the issue... 500 for diagnostics, so I brought my truck home to figure out the problem myself. I found that it was a $40 fix that had nothing to do with a ssam moduleDon't recommend coming here unless you want to pay for guesswork!!!
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April 2023 by Wendy Yale
We had excellent service from Doggett Freightliner last week. They really came through for us in a pinch!
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April 2023 by Nurin K.R
Very nice and friendly on the service side. They are doing all their best to get you back on the road asap.
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March 2023 by Dustin Helgeson
Great service. Plenty of parts for older rigs. Clean store nice staff
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March 2023 by David Weldon
Excellent experience, so rare for a repair shop to care however Doggett does.
