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April 2024 by frank callahan
After trying many pharmacies, I finally settled on HEB in Buda. Although not always perfect, the staff has always gone above and beyond to provide outstanding patient service.Recently, I met a very helpful young lady named Anicia. She helped me find items that I needed for an injury. She really took care of me ,and then . She asked my name because she wanted to be familiar with all the "regulars".That's the type of personal service missing so often these days.Not at the pharmacy at HEB IN BUDA.They will always have my business.Frank Callahan
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March 2024 by Blanca Landin
I value this pharmacy for promptly fulfilling same-day medication orders amidst their busyness. Despite queues, both in-store and at the drive-thru, the staff consistently provides respectful and friendly service. I have no reservations and plan to remain a loyal customer.
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March 2024 by Wendy Kitchens
Drive thru is constantly shut down and during the busiest times there is one maybe two people working the inside and drive thru (when it’s actually open). Do better HEB BUDA!
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February 2024 by Claudia Jimenez
Very friendly costumer services ??
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February 2024 by Gaye walker rosser
This HEB is so busy and they always do their best. Always polite. There truly needs to be another HEB in this area. Kyle is the third fastest growing city in AMERICA! We could really use another super HEB. Maybe off 1626 and 967 in Buda. I’m just saying…..I accidentally left my RX in the basket and someone turned it in AND the pharmacy called me to say they had it! Thanks!!!
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February 2024 by Big T T
This is the worst pharmacy I've ever experienced! They absolutely never have my testosterone injectables when I call to refill them. I am always told the medication is on backorder. Once medication arrives at pharmacy, they do not call, or text me to tell me it's there and I can come pick it up. So, I have to call them constantly to see if the medication has arrived. Right now as I'm writing this, its been two weeks since they ordered testosterone and I'm just finding out now that it's there and ready for pick up after of course me calling to check.
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January 2024 by Foxy Roxy
Unprofessional, disorganized, waited 4 hours for medication that should have taken at most an hour. No apologies. Will never go back to sorry excuse of pharmacy
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January 2024 by Cody Durfey
Always been a good experience except for when the electricity went off and that was uncontrollable on their part
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November 2023 by Randall Roszkowiak
The pharmacy is a train wreck. My doctor sent in a new prescription on .Monday, website said it would be ready after 9 am on Wednesday. On Wednesday morning the website said the prescription will now be ready after 9am on Friday. Only one drive thru lane is operational, the other has been out of service for a month. Waited in drive thru for over an hour to pick up my dogs rx. There were four cars ahead of me, the car in front of me spent 30 minutes at the pick up window while the pharmacy staff made three calls to the insurance company. No apology from any staff member. They need to close this pharmacy.
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October 2023 by Laura Ramirez-Mann
The staff are nice and helpful. I have had no issues with this pharmacy. Last year when there was a national shortage of Amoxicillin, they notified me that Wal-Mart in Buda was still stocked, but wasn't aware of other pharmacies in the area being in stock. This is the kind of customer service that matters. Putting people first.
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September 2023 by Kathy A.
The tall red head bigger woman can be rude. She told me the wrong info about my prescription. They don't call you when they have to order your meds. They keep calling you to tell you to pick up your meds. A call for each med. So annoying. Will go elsewhere.
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August 2023 by Margery Sue M.
The staff is always kind and courteous. They are extremely busy, but always ready to help. They always have my order ready when they say they will and if I have any questions at all, they are very knowledgeable.
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August 2023 by Val TC
I am DONE with H‑E‑B Buda pharmacy! So many issues over the past year. Never any improvements. Script for 3 month supply of decongestant that I pay out of pocket. H‑E‑B NEVER gets it right despite multiple repeated phone calls. DO NOT run thru insurance bc they will reject and default to 15 count. I went in-person this morning, tech told me it was fine and advised the other tech to fill 90 count. When I came back later to pick up, they had filled as a 30 count. UGH!!!!!! You had plenty of chances to get this right H‑E‑B.
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August 2023 by Saray Silva
Excellent busy pharmacy efficient , kind and polite. Only one used for my prescriptions. I appreciate the pharmacy staff they are valued.
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August 2023 by Saray S.
My only pharmacy! Wonderful and kind pharmacy staff who go the extra mile even when short staffed