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February 2024 by hornets VyP
I just went to take two pairs of pants as soon as i entered the door an employe rolled his eyes at me and I said good afternoon and he said name and number with a very rude attitude I decided to get out of the store and asked for his name and he said juan i said juan what and he said juan ina million and started laghing ive been a client for lots of years and do not plan coming back since he did not give me his name I took a picture of him.
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January 2024 by andrew abraham
Didn't even get my dry cleaning done here so if you you're looking for a review about quality of dry cleaning I can't say. I walked in there with 4 articles of clothing (2 work shirts and 2 pants) and was told it was going to be more than $40. I was then told I would find NOTHING cheaper "because this is Austin". I found a cheaper spot in less than 5 min.
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December 2023 by Wal Lost
I guess I should have read the reviews before I started using them … never on time and always late. Dropped the cleaners at 7:20 am and almost 3 full days no cleaners back . I guess it’s time to find a new cleaners
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September 2023 by Pauline E. Anton
Customer service, nor politeness, is in the job description here. It is a very convenient location, and when you get your clothes, they are cleaned sufficiently.
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May 2023 by Jay G.
Been using this location for years and never had a problem. Clothes are usually ready after 6pm the following day, and the prices are comparable with any dry cleaner in Austin as far as I know. There's a handy drop-off drawer for regular customers who have their own labeled bag (pictured)
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February 2023 by Chuck Wilks
$$$$$$$$$$Stopped coming here a while back because of price. But I was going to be right there, and not close to Rick's Cleaners. So I sucked it up and left 7 shirts yo be laundered and starched. My fault for not asking how much before I left. $44.50 when I picked up. WOW. Rick's is about half that, and does just as good. Won't be back here. For the difference, I can drive to Rick's, and even using more fuel, it is still less expensive.
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November 2022 by Refugio Elorza
Bad service, I return 2 times, the clothes are still dirty..
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September 2022 by Jason Kleinschmidt
Had alteration done on a pair of pants, wore them and noticed they didn’t get one of the hems secured to the pants and it’s only secured by a couple of stitches. I took them back and was told they would charge me again since I didn’t look them over at the store when I picked them up. The girl wouldn’t even look at them to see how obvious it was a workmanship issue.Service: Alterations
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September 2022 by Hunter Jackson
Worst place i have ever took clothes to expensive an was told I would have my clothes back the next day yeah got like half of them back shirts are not creased an definitely not heavy starched
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August 2022 by Bonnie Saxton
A blouse with a square neckline was pressed incorrectly. They pressed it with the lining sticking up instead of down so it was showing. I took it back in and asked if they could repress it. The staff said they would have to charge me a second time...even tho it was their mistake. I Will Not be returning!Ridiculous when they made a mistake. What a waste of high dollar gas and time.
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August 2022 by Fred Donaldson
I went to buy to go and they really didn't help me much with ordering and then he picked something for me that cost about $31 and it was a tiny little plate of raw fish for that price I would like my stuff cooked but they do have good security in the parking lot making sure people are not harassed by vagrance
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August 2022 by Holly Beard (Hollis)
Great service! Knows how to help with different fabrics ?And makes sure you get the daily deals! ?
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July 2022 by Ashley S.
STAY AWAY!!! UNETHICAL BUSINESS!!!! This place will (allegedly) steal your nice clothes if they feel like it which is what we suspect happened to us. First time using them and they've magically "misplaced" 4 extremely nice dress shirts and that we need to come in to help them "look for them"? This place is a joke and we will be calling the better business bureau and potentially escalating it from there.
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March 2022 by Melanie F.
I was told upon drop off that I would be texted when my item was ready, over a week later no notification. I called, when I asked if my item was ready the girl rudely said "well did you get a text?" I said "no I dropped off 1 item over a week ago so surely it's finished"... she asked for my info and sure enough, it was ready. Any interaction I had with her she was extremely rude and short. To top it off, one blouse to be dry cleaned was $17! Absolutely outrageous! Due to the very poor customer service and price of this place, I won't be coming back. Don't give this business your money!!! To top it off they won't accept the coupons from their own website. Must be too much work for her.
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February 2022 by Incze C.
Here for about 6months now, they promise next day service and it'll be 4-5 days before you clothes are ready! Very frustrating when you rely on these clothes for work the following week! if they at least would tell you, hey it may be 2-3 days, I could plan accordingly... but they don't! About done!!
