Kyle Chapman Motors receives positive reviews for both sales and service. The sales process is described as smooth, honest, and helpful for building credit, with a nice vehicle selection. Multiple staff members are praised for going above and beyond. The service department is noted for being pleasant, professional, and willing to work with customers, efficiently fixing issues. Reviewers highlight feeling taken care of and express high satisfaction, stating they would return for future purchases and recommend the business. The overall sentiment is very grateful, with customers citing the staff as genuine assets to the company.