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March 2024 by Lee Ortiz
My family and I were ordering, and the cashier was yelling at my husband. He just asked for the specials. I have never experienced someone so rude. We will not be coming back here.
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February 2024 by Ben Compton
- Pizza is excellent- Young gal working the counter was blatantly rude and condescending. Customers are an annoyance.- Although there are a couple places to sit inside, it's honestly designed mainly as a takeout place (and that's ok)
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February 2024 by Carlos F
If I could give a negative 5 star rating I would service was trash food was trash I asked for wings and a pizza asked them to remake the order twice still got the order wrong I asked them to make my wings extra crispy 5 different times I checked them and they where still soggy not crispy no where near even cooked then instead of just putting the wings they already made back in to the oven or however they make them to make them crispy they went and made a whole new order of wings even more soggy then the last batch never again will I bother to even think about going to a place that don’t listen to the customers or even care to make an order correct….. 10/10 do not recommend for no one to eat here
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February 2024 by Ben Peterson
Call to place an order and sit and wait for 15 minutes just to hear some girl answer and say hold on...wait another 10 minutes for a guy to pick up and then disconnect the phone call. Never again will I attempt to order from this place.
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January 2024 by Justin Corn
Constantly missing extra and paid for garlic sauce cups from orders.
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January 2024 by E A
We've been ordering from this location for over 4 years. Even though we've moved out of their delivery area. Over the last year, their pizza has slowly gone down hill, along with their customer service. I used to have a 5 star review posted, but deleted it. The last few times of picking up our pizza, the staff has been unbelievably rude. We put up with their attitude because we liked the pizza, but tonight even that changed. My brother in law found a hair in his pizza. It was actually baked into the crust. IN THE CRUST! He held up his pizza by the hair! I have video. I wanted to report it to corporate, but the there's no email address to contact them by. They specify to contact the store directly. That won't do any good. It doesn't go above the store level. So this is how I decided to let them know. Marcos gas lost our business.
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January 2024 by Juana Castillo
My teenagers love the pizza here. We haven't had a problem with the service or quality of the food. Always hot and fresh. I love the Philly steak sandwich and the thin crust is so yummy. Staff is nice and store is well kept.
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January 2024 by Rebecca Trinidad
Horrible service. I called an ordered a couple pizzas for pick up. The guy on the phone had to repeat my order to me several times, never asked for my name, so when he gave me my total I told him my name. Ok great ordered the pizzas. When I go to pick up they don't have my order. The guy looks out of his mind and has no idea what's going on and the girl making the pizzas is on shouldering her cell and talking away. Horrible service. I will go somewhere else from now on.
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January 2024 by Jennifer Harris
I love this Marco's. They never disappoint!
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January 2024 by Nicole Deitering
I am extremely disappointed. Ordered cauliflower crust and they ran out and instead of calling they just took it off my order. I also used a 25% off coupon and when I submitted the order on my computer it was there. When I got the receipt it wasn’t. They refused to honor the discount and said there was nothing they could do. Do not recommend ordering from this location. That’s at least $20 that I just lost.
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November 2023 by Julia Frithiof
First time to try a week ago, and again this week. I'm in the Rehabilitation Hospital at Onion Creek, they had food didn't like, my husband went and got me the thin crust pepperoni pizza, it was so good ??
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October 2023 by Dennis W.
Ordered pizza at 6:39 pm tonight and after waiting 1.5 hits they delivered to the wrong place. We're in a house and they delivered to an apartment. Called to complain and the lady that answered basically hung up on me. Will never order from them again.
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September 2023 by Mike McCann
I am hooked on Marco's..Not only from the excellent pizza but also the awesome crew in the Buda,Tx location!
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September 2023 by _ Springer
They get 1 star because I can’t leave zero. I ordered at 6:30. At 8:30 I called because I had not received my order. It took them 10 minutes to answer the phone. The young lady who answered the phone was rude, told me she was overwhelmed, that they had just decided to stop delivering, and if I had a problem I could “take it up with corporate.” Then she hung up as I was asking for the corporate number and before I could ask if they’d be refunding my credit card. Get your pizza somewhere else. This place is a ripoff.
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July 2023 by kim thomas
I'm done,? I have given them a pass many times. All of the toppings were uncooked mad.
