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February 2024 by Neil Honeck
I believe his name was Victor who helped us two days ago when I stopped by to have my battery tested to ensure it was bad or not. I expressed concern that the car might not start if I turn it off to test it but he assured me he would get it to crank if that happened. It didn't crank and it took 3 different methods of jumping my car to get it to crank, but Victor helped immensely. He was very kind and in-between helping me and other customers, in-all spent about 30 minutes with me trying to get the car to crank. He was very informative too and friendly and it would be amazing if there were more helpful and above all -kind- people like him in the world. Thanks so much!!!
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February 2024 by Mark Tolar
If they don't have it they'll get it for you
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February 2024 by Jessie San Miguel
Customer service was awesome! I bought a battery and Ismael installed it for me. I highly recommend O'Reilly's for all car related needs. Thank you !
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February 2024 by Marie Robinson
New wiper blades and installation free
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January 2024 by Raul Esquivel
Looks like some Employees don't like their job
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January 2024 by Mary Jane Zambrano
Fast service yes
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September 2023 by Nguyet Bui
Victor and Jerry are PHENOMENAL! :]My car didn’t start this morning it was because my battery was dead. Victor and Jerry made the transaction seamless and quick! I am extremely grateful.Please please please stop by here for your auto part needs!
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September 2023 by James Mendoza
One of the employees here was really rude to me, and talked down to me as if I was stupid. I came in for help with my transmission fluid leaking, and went to grab a “stop leak” treatment that a different o’reilly’s recommended in San Marcos. I went to ask him if I should use another bottle since it still seemed to be leaking - and he held up the bottle to my face and said “does this look like it’s good with CVT? What does that say?” He did the same thing with the transmission fluid bottle “see right there? Read that to me what does that say”I would’ve given this 1 star but his colleague was a lot nicer, and helped me unlike him. How are you supposed to be feel comfortable going to an autoshop for professional service if you’re treated like that? I’m going to avoid o’reillys now.
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September 2023 by Keith Homer
Jerry helped me out and he was super friendly!Thanks so much for all your help!
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September 2023 by Ignacio Landa
Compare to the other store very helpful and trying to help me and very nice
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August 2023 by jennifer jones
Ismael extremely rude to his fellow employees and customers. How he talk to other guy was disgusting. I am a general manager I would have wrote him up and made him go outside. He was refusing to help people needed battery tested. Sending same guy outside in this awful heat bc he about to go home. Then when it was time to change our battery he claimed it was a battery no one can change which is hilarious since he didn't even ask what type of Car it was. That I had to goto a dealership. Shock shock went next door to AutoZone they changed it less then 5 minutes. This guy just lazy.
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August 2023 by Robert Passanova
Ismael is terrible, he was more ready to go home then help customers. Extremely rude to older gentleman that works there. I Watch him tell to ladies he couldn't help them so I went to AutoZone with them next door. Got them setup, with AutoZone who help them quickly and got the ladies going on their way. He permanently made me a autozone customer.
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July 2023 by Ernesto Gonzalez
Idk what happened to O'Reilly but Im starting to like AutoZone more because of the customer service
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June 2023 by Fred Donaldson
Their kind and very helpful it just means a lot to me when I'm having to work on my automobile it's nice to have nice helpful people to make the experience easier
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May 2023 by Rob Patrick
Great customer service. Lots of consumables in stock. Free code reading for your engine light. Easy access and parking in Buda.
