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November 2025 by Trance Transport LLC.
Fantastic people here , they were professional, and friendly. A+
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October 2025 by X_toxic_sweets_X X
If I could give Rush Truck Center negative stars, I WOULD!!! They were the rudest and most ignorant people I have ever met.
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October 2025 by Crown X
This company doesn’t care about their employees or their customers. There’s so much better options right across the street. They don’t need your money.
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August 2025 by Donovan Luna
Very informative and helpful staff, great customer service and calm environment.
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November 2024 by Alex Veloz
Terrible service on night shift employee named Nikki very disrespectful. Bad attitude i was unsure of a part i asked for when he asked if one or the other tried to ask what the mounting difference was and he got upset started talking with a tone. Didnt care to help very disappointed this is my second bad experience with him. Last time i let it slide figured he was having a bad day. Todays attitude was worse very unprofessional. He seemed bothered by the questions i had. Dont recommend coming here
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October 2024 by Kenneth Morgan
Put my truck in the shop yesterday due to water pump going out. They got it in as soon as I checked it in and was fixed the same day. These guys done a great job and was very friendly and professional. Will definitely be bringing it back here if I have any other issues
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October 2024 by Charles Freeman
Always helpful and assisting in finding additional products
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October 2024 by Alexi Rios
Excelente truck repair service
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September 2024 by Live Stream
The price increase twice. First it was 425 then it became 700. Alignment specialist is weak. Because of this specialist, expenses were incurred for a new wheel alignment and new wheels. The loss of money amounted to $3200 and a 2 days of downtime. Bad experience. I don’t recommended
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September 2024 by Michael Pendergraft
Didn't fix air conditioner.
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August 2024 by Scooter
Wanted to say THANKS to Craig and the guys who worked on our truck. Came in with a few issues and they stayed with it till it was done. Got it back on the road in the same day. Thanks Craig.
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June 2024 by dray watts
Bad customer service never answer phone return parts they mess up on orders try to write u checks instead of your money by far worst location in Texas STAY FAR away search Waco San Antonio if really needed
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April 2024 by John Pellegrino
I must say I was expecting the worst. From dealing with Peterbilt dealers before, but my experience at this location was stellar. They diagnosed the problem which was a clutch. I was treated with respect the two service managers day and night were exceptional. They had a kid in there named Pedro a young man, who did an outstanding job the whole process took a little over two days from beginning to end thank you for your outstanding work
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March 2024 by WillfromFL
This is probably a great place to do business, but I wouldn't know, because nobody ever answers the phone when you try to call, and the parts guy shuts his computer off 10 minutes before closing, ostensibly so he can rush home and start downing his daily 24 pack of beer. And I'm sure I'll get the same canned response from Rush that everybody gets about how "they'd like to discuss my negative experience". Don't talk to me Rush, talk to your lazy employees about fixing the problem. Some complaints are subjective, but not answering the phone, and shutting down operations 10 minutes before closing time is objectively poor customer service.
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February 2024 by Jimmy Ellis
Avoid taking your truck here at all cost! These people are scam artist! Took my truck to have the starter and the transmission looked at, they had the truck for 18 days and did 3 hours of work on it and i was told $570. But they had yet to locate the problem, so.. they wanted to bill an additional 3 hours, so i was like ok. Then after talking to a local mechanic where i live, i decided to call Rush back and cancel the additional work. Now here is the kicker, the work they did was never authorized by me! I never got a phone call asking was it okay to do any work that was outside of the warranty!They just took upon their selves to bill me $968 for additional work i never authorized!
