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January 2024 by Connor Patrick
Antonio was our driver for my family's car. He was efficient and effective, followed our wishes on how to negotiate the car onto the truck, and even went beyond his scope to save me money from dealership diagnosis.
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January 2024 by Tyler Ingersoll
If I could leave zero stars I absolutely would. DO NOT USE THIS SERVICE! All I had was a flat tire, not even needing a damn tow I just needed the damn tire changed but my stupid insurance got this trash towing service provider. Initially they had the wrong location, not their fault but what came next most definitely was. I called the service line and the guy I spoke with had a tone of frustration, okay I understand. He asked me to share my location and I did. He shows up, comes over and asks me to verify the towing location. 1) I can’t do that because I was not provided with an address 2) I am literally on an interstate there is nothing saying exactly where I am and 3) I still don’t know this city all that well. He was already frustrated but so am I. He asked me to call back roadside which was fine I began to dial them back. I asked if he would mind if a) I sat in the cab of the truck or b) closed my door so I could hear the call and that is when he started to get beyond disrespectful. He said he couldn’t hear me which is absolutely true considering the constant traffic so he leaned closer to hear and all I said was “I just need to be taken to the nearest location where I can get my tire changed.” He then proceeded to interrupt me by saying “ma’am” over and over progressively shouting it louder and louder. I said “sir” multiple times just to allow him to let me finish explaining the situation but absolutely not. The guy straight up said “I’m discontinuing the service” walked back to his truck got in and drove off leaving me stranded in the dark, on an interstate, completely helpless. I have never been more nervous, frustrated, or utterly disrespected in my life. This towing service is absolutely garbage! Heed the warning DO NOT USE! It is below 4 stars for a reason and deserves to at the bottom of the rating scale.
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October 2023 by Elizabeth Ezer
10,000 stars! This company cares for you like Family. They are on time, honest, safe, and knowledgeable. No matter what situation you are in, you are guaranteed a solution. 10,000 stars!
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August 2023 by Christine Sechrist
Mike Perez has f S&R towing was a life saver yesterday for my son and I! My son was driving his brothers car when the tire literally exploded! He was able to pull into Chick Filet where we called for help! Mike arrived quickly and swapped out our tire with ease! He also gave some great pointers on driving with the small spare! Thankful for his help and S&R’s quick response! Would definitely use again!
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August 2023 by ap cg
Amazing severvice! Abrey is your guy! He not only helped fixed our battery to turn our car back on, but did it in over a 103+ weather. Totally recommend him Austin/four points area.
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August 2023 by Chris Searles
Mike Perez showed up Exactly on time and then worked with my limitations on getting my vehicle into the tow. He was very patient and pro. I appreciate it, y'all -- and recommend this company.
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August 2023 by Alex Johnson
Awesome guys! Got my truck up and running in no time at all. Even called ahead when they were running late because there was an accident. Definitely recommend!Service: Battery service
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July 2023 by Rachel Harris
Called aaa due to a flat tire. Man came. Tried to get his attention to tel him I’m deaf. He gestured tire and got all mad n slammed his towing truck mini door and looked at me. I told him to leave. Not good.Service: Tire change
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July 2023 by Alexa Zeese
Roger was great! I called around 8:30am asking for a tow to a mechanic. He was very honest and said he wouldn't get to me until between 11:30-12:30. He arrived at 11:20 and apologized for "being late" - he was not late at all! He even stopped at the gas station to fill up my tank, making sure an empty tank was not the issue with my car. He then had my car at the mechanic in a very timely manner. Super kind and efficient service! Thank you!Service: Car towing
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June 2023 by John Whittaker
Could not have been easier. Rogelio was extremely responsive, got over fast, really engaging to talk to and it is obvious he has done this many, many times. He had to haul my truck out of my garage and up his ramp, turning slightly to avoid hitting the wall.I called at 11:43 and left a message. He responded at 11:48. I told him no rush, he was at my house at 2:40 and dropped the truck off at 3:32 at Chuck Nash in San Marcos.I hope to never see him again - haha - but towing is part of life, S&R is my jam, my ride-or-die.Service: Car towing
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May 2023 by Melissa O'Dea
My keys were locked in my car and I needed help getting in. Antonio arrived quickly and was very professional. Thanks for the great service S&R!
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February 2023 by ROX
Thanks to Ricky for saving the day!!! Super cool dude & polite & professional . Roger has saved the day for us before too! Good guys working here ! Thank you so much !5 ⭐️⭐️⭐️⭐️⭐️Service: Battery service
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February 2023 by Kim Gray
I have used S&R towing many times. My experience with them has always been superior. They are always prompt and courteous. My tow operator Justin was polite he updated me throughout the whole process. Thank you!!Service: Car towing
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February 2023 by John Cowart
Hitting a bad pot hole on Travis county road, tire went flat immediately. contacted AAA and S&R responded within an hour...towed the car to my requested destination and it happened within an hour and a half of the incident.. Great service...I believe the driver was Jason. Great service!!! Thank you....I definitely would recommend S&R!Service: Car towing
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February 2023 by Adrian Feinleib
Had to call AAA to get my car towed, Justin arrived quick & did an excellent job. This is who you call for quality service!
