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April 2024 by lindsay hoffman
The two idiots working here were wresting around, ran away when we walked in, there was food scattered everywhere, burned bread, vegetables. The guy in the back is playing music or videos with tons of swearing, and then the one helping us was swearing at him. Guys, we were trying to get our kid a sandwich. Why you got the lights down low 2 hours before you close? What weird stuff yall doin in here? We left without food.
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March 2024 by Lily Jo Hartman
I honestly never feel the need to write bad reviews, however this experience just sucked. My husband and I go in to order and they close at 10 it’s 9o clock. When we walked in there wasn’t a hi or anything, there were 2 kids working and one started taking our orders and while taking our orders, they said that they were out of certain things my husband had asked for a sauce to put on his sandwich, and when he picked up the bottle there was very clearly some in the bottle he just didn’t want to have to refill it and told us that there wasn’t any left, (also the guys shirt Sleeve keep brushing into my husband sandwich) then while waiting for the sandwich’s the other kid is taking someone’s order and tells him ”yeah we close in an hour but we just close everything down early so we don’t have to do it later” like what is that I’ve worked in the restaurant business for 2 years and if I did or said that I’d be fired
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March 2024 by Robert Clark
The hours listed online and on the front door state the store is open until 10:00 PM on Saturdays. I got there at 8:00 PM on March 16th, and the store was closed.
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March 2024 by Jacqueline Sheets
I placed my order on the app, I waited until it said my order was ready to go inside and pick it up, the staff said they hadn't even started it yet. There were 3 people on shift when I walked in and none of them seemed to care at all about my order. I waited 15 minutes after I went in before my order was finally ready. While they worked on my order they made comments about what they did and didn't like about my particular order. They complained amongst each other about the staffing and business. Hands down the most unprofessional and sad experience I've ever had at subway! Took over half an hour to get an order that I placed on the app. Horrible experience!
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March 2024 by Grant G.
your website is broken, your app is broken, I'm stuck in endless loading loops on both. Automatic 1-stars if I can't even order food, I think that's fair.
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February 2024 by John O'Connor
said they were only taking online orders while helping someone who was ordering inside
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February 2024 by Brittany Garcia
Went here on a Sunday afternoon, no line. Two young girls working, they did the work well. Satisfying sandwich. Pretzal was nice too. Thanks y'all :)
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January 2024 by Yvette Deleon
New Year’s Day hungry ,on my way to work. I walk in, there is no acknowledgment. The employee looked like she just rolled out of bed and needed a bath and and now upset that I wanted to order because I interrupted her phone conversation. I asked for the soup of the day. She said they had none and still did not ask how she could help me. Just stared at me. after I had to initiate conversation. So I just walked out. Will not be going back there until they hire professional people that actually want to work.
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January 2024 by QB Center
Love the service
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January 2024 by vincent leeper
There’s nothing wrong with this place foods good staff does awesome people are just picky and customers seem to have a lack of understanding on what goes on behind the scenes when it comes to this location there’s been several times when store is very short handed and people can’t understand that that’s a lot for one person to handle the staff does with they can to the best of there ability and it just a seems like people are really picky and unappreciative of the effort so before posting bad reviews because your picky put yourself in the workers shoes and try to be more compassionate instead of complaining food was great
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January 2024 by Tiffani Calistro
Subway is my 8yr olds favorite place so of course she had to be there right away with her Christmas gift card lolThe people working here are always great!
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January 2024 by Alicia Soza
Worst service I’ve ever experienced at a subway. Walked In the girl was making a sandwich with a phone in her hand and all her hair hanging over the food. I asked her to change her gloves and she went and stayed in the back for about 20 min before I decided to just leave.
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December 2023 by Stephanie D.
Horrible customer service. I have tried to be patient with this location, literally for like two years, but seriously every single time I order from this location something goes wrong. From sandwiches not being ready, to "we never got your order", to "oh we just got your order" my orders are never done without a problem. Then their excuses are beyond ridiculous. "We don't control the app", "I don't know how", "I can't do that". Like seriously it doesn't matter if you redecorate, it doesn't matter if they get new management, this location is always horrible and always a disappointment. If Subway wanted to protect their name they should really consider closing this location because they are not a good look for them.
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December 2023 by Korrey Moore
This store is never open at the stated hours. It can be 11 AM , 3 PM, 5 PM, or any other time when the sign on the door says they're open, but the doors will be locked. Often times the employees are milling around pretending to do busy work and will just ignore anyone that comes up to the door. Tried again today and the door was locked with the two employees inside, but one had the "courtesy" of opening the door to tell us they're closing early for unspecified reasons. I can only assume because they didn't want to work.On the off chance that you do catch them open, the employees clearly do not want to be there, do not give service and are often out of stock on numerous ingredients.The other two Subway establishments in Kyle are largely the same, workers that don't want to work and have bad attitudes.I travel all over the state and these three are by far the worst Subway establishments I've seen. Don't waste your time going here.
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December 2023 by Ahmed
I am standing in front of the store and the employee said it was closed even tough the timing says it closes at 10.
