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December 2023 by Braddock & Co.
This is by far the worse Subway I have ever been too. We stood at the counter for over 10 minutes as the lady ignored us and started working on online orders. When manager came out and told her to focus on the actual line first, (5 customers behind us), she rolled her eyes and rudely asked “What do you want?” Then when she was making our sandwich she didn’t spread the veggies or mayo out at all but plopped it all down in center of sandwich. After we ate our food my son wanted ice cream so we stood in line again on TX burger side. All three workers were in the back with no one in front. We stood there for 20 minutes and finally us and the REST OF THE LINE all left. Two men were cussing as they left saying they had been standing there for over 30 minutes.
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October 2023 by Gabe S (RMGS001)
Store hours on the door say it opens at 8 a.m. I'm here at 8:30 and the store is closed. Lady told me through the window that they don't open until 10am.
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October 2023 by M S
Worst sandwich ever. They failed to heat up the bacon on my daughters sandwich then got mad when I asked for it to heated. Then made a fresh one and name the wrong sandwich. My sandwich was the sloppiest sandwich I've ever had! Will NEVER GO
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September 2023 by Carlos Orozco
It was not fresh ingredients. I got food poisoning here.
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September 2023 by Nicole Sullivan
It’s sad that I’ve been “dining” at this location for some time now (5yrs) and was surprised that the customer service was absolute terrible, tonight!!! Not only was the parking lot empty, the open sign was off and they seemed closed for the day. After looking around seeing someone inside, we checked the door (the sign said open till 10pm), walked inside and the employees pretended as if we were not there. Not even a “hello”, “we’ll be with you in a moment”, nothing! We waited to be greeted standing in front of one employee who was making an online order (I guess) and the other walking around checking bread etc… As they made eyes at each other because they were annoyed, an employee washed her hands (thank goodness) and we ordered. Still NO GREETING!!! Both employees (assuming there were only two present) seemed unhappy they were there to work! Maybe the working conditions suck, I don’t know but please work on your customer service!
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December 2022 by Laura Schneider
Worst Subway I’ve ever been to, zero customer service.
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August 2021 by Z501WUdebr
I hoped the changes would be good! NOT SO! The meat was paper thin and even adding extra could not resurrect this tasteless mess! Half of the sandwich had no fillings at all! I paid $4 for mozzarella and only got it on one side! Call it Deli if you like but I call it a waste of money!! Buffalo Texas it was a miserable experience
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June 2021 by Im_A_Wine_O
Agree with one of the other posts...could go for a good cleaning. And while others experienced great "in and out" service, it took me 20 minutes to get a foot long. I ordered a turkey footlong but only wanted meat on half. I was charged 6inch veggie delight and a 6inch turkey. When I asked if I could be just charged a footlong turkey I was told "No, that's not what you ordered. Company policy." I noted you mean to tell me if I got meat on both sides, I would save $6?: The quip back was "yes." So I had them refund the order and add the meat on, then paid the better price, and got a lecture about how I was rude. Then had to open up the sandwich and throw away the meat I did not want. (Fine if it is company policy, but seems stupid as it costs the company money to add meat onto the whole sandwich, and maybe tell me that when the sandwich is being made.) By the way, there was like an inch of turkey on the side they added it to...just not a good experience. I will go to the Centerville location. Just 12 minutes down the road and much better service and cleaner location.
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October 2020 by Joel M
Stopped here for a quick bite on a road trip. It is Subway. It is what it is. However, the service was fast and friendly. Located right on the highway. Drive- thru. They were all wearing masks.
