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October 2024 by Michelle
Always a great experience!
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June 2024 by Trevor Spencer
Highly recommend Digital Expressions! They completed my company uniforms timely, professionally, and with great customer service. Very satisfied!
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January 2024 by Marty Hull
Great service!! They were able to get our grandsons hoodie ordered and embroidered within three days!! Thank you, Digital Express.
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April 2023 by Abigail Pierson
We got some shirts and cards made for our business. They did a great job!
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April 2023 by Abigail Slagel
We got some shirts and cards made for our business. They did a great job!
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August 2022 by Robert R.
I rarely write bad reviews. I am a big fan of small business, and I figure everyone has a bad day, why commit it to the internet when they do. I worked with DE in advance for what I hoped could be a great review, but it isn't going to work out that way. This is a bit long, mostly because I want you to realize I am not some Karen that gives out poor reviews for no good reason. I also hope that you and DE might learn something positive from the review. I want to start off by calling out Courtney for being a great person to work with. I feel like if I had been able to work out a solution to the deficiencies with her, this review would be better than its' going to be. I added a star to the review just because of her. I just started my own company. I've owned and managed others in my 35 year career, and having embroidered hats and shirts has always been something I enjoyed. Embroidery lasts longer than screen printing, and looks classy. I found DE via the web and their reviews were good, so I stopped by to talk to them. Courtney met me at the counter and we discussed whether they were OK with me supplying the soft goods and what format they needed the artwork in. A couple of weeks later I had accumulated both and dropped them off. When I dropped them off, Courtney and I looked at the artwork on their computer and adjusted the thread colors to match their equipment. She mentioned that my logo had a large stitch count, which to me meant that it would be costly to produce. It meant something else to them, apparently. More on that later. She told me that it would be a week and a half to two weeks, which was not a problem. Less than two weeks later they called and said the order was complete. I picked them up yesterday and the looked at the top couple of items, which looked good. Paid and left. When I got home and unboxed the whole order, I found about 1/2 of it was not so good. The sun-rays in our logo did not meet the outside border, especially in the lower right of the logo on many pieces. On the other pieces, it varied from meeting the border to the gap not being enough to b**** about. Not what I would have liked to have, but nothing to write a long, poor review over. The next day I took the order back to them and was told I would have to speak with the manager. OK, not a problem. She informed me that because the artwork had such a high thread count it could not be sewed consistently from piece to piece. She also blamed the artwork, indicating that if I had spent $35 with them to convert the artwork that it would have revealed the border wasn't big enough. She also indicated that different hats, unstructured especially, are hard to work with. I am not disputing any of these things. Where our discussion became uncomfortable is when I pointed out that while I brought the artwork, they reviewed it on their computer before accepting it. I get it, that sometimes you don't know something is going to not go well until you try it, so I am even willing to grant them dispensation on that. But when I mentioned that they should have stopped when the first one went bad, the manager asked me to leave. I was being calm, I wasn't argumentative, made no threats, and used no bad language. Literally all they had to do was call me and tell me that the artwork was not right or too difficult and offer solutions or simply state they can not handle this level of detail. Unfortunately, that didn't happen. I would have totally spent another $35 to have them digitize the artwork if that would have prevented this. They have a big sign that says they take no responsibility if you bring your own soft goods, and I get it. Some material shreds under the machine, others pucker. And if this had been the issue, I wouldn't be writing this review. Fact is, about half this order is inferior quality, and the other half is OK. It all might have been great if they had told me to have their digitizer do the artwork. After the first just OK piece I would have made that call to my customer to suggest we re-digitize the artwork. I
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February 2022 by DHT_Bomb
Very professional group. Had them embroider three patches on my vest and they did a great job. Will definitely return when needed. Thank you!
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July 2021 by Jim
For several years, I have supported Camp Hope PTSDUSA.org. Recently acquiring military surplus light weight blankets, I went to Digital Expressions for help with embroidery. They not only created a beautiful embroidery but also a sturdy iron on logo.....without even a set up charge. Last week I dropped off a batch to be ironed on. Jennifer held the door open while I hauled in the bulky four boxes. Offering to take them to the work area and assist, they said "no problem". Looking forward to the completed job.
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July 2021 by John Connor
Great Customer Service. Will be using again.
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June 2021 by K M
Do not email the company for communication. We were told to email to order pens. It takes Jennifer days to respond to your emails. We ended having to call several times to check on things. We wasted three weeks trying to order pens through them only to be told by one person they don’t have them, and from another person that they have them but can’t order them. So we picked another pen and no response yet again from Jennifer. We finally gave up and ordered from Vista Print. And to be refunded they gave us a check back. They are great for embroidery but go into the store and talk to someone. DO NOT EMAIL.
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October 2020 by Fern Hime VanSickle
Thank you all so very much for working with me on my son's letterman jacket. Before putting on the stitching that I had requested, Courtney called to confirm. After talking to her and getting her fantastic suggestion of changing the font, the stitching on the jacket was absolutely perfect! They are true professionals always, with outstanding pricing on their services. Thanks Digital Expressions!
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December 2019 by Brandy Pie
Quality work, a fair price and done quickly! They answered their phone. They answered questions intelligently. They actually did what they promised they could do. They did it on time and charged me what they said they were going to charge! I was shocked!!! Thank you! ...and you are in Bulverde...woo hoo!!!!
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October 2019 by Brandy Pierce
Quality work, a fair price and done quickly! They answered their phone. They answered questions intelligently. They actually did what they promised they could do. They did it on time and charged me what they said they were going to charge! I was shocked!!! Thank you! ...and you are in Bulverde...woo hoo!!!!
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August 2019 by Sally Blymyer
Wow! What an exceptional experience! I dropped my daughter's jacket to be monogramed and had a call it was readying in less than 2 days! Looks beautiful!
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August 2019 by Vic P
Excellent work!
