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October 2023 by Kevin Mayfield
This team is phenomenal at taking care of people. The are so personable and are always excited to see you when you come in. I'm always inpressed by the extra miles they go for their customers and really the whole Burkburnett community. All of this on top of what a great bank they are. Lots of great tools to succeed and manage your money. Can't say enough good about this bank.
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August 2023 by Ryan Robinson
This bank is phenomenal and really helpful in times of need I don't know how many times they've helped me out with overdraft fees etc.
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March 2023 by Taylor Carlson (Taylor Carlson)
Any time I have an issue with my account or card -- which is *very* rare -- the folks at first bank are always, always so helpful, accommodating, and just... very kind. The people here are the reason why I've had a first bank account for over a decade.
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December 2022 by Raymond Hockett
This bank has been nothing but accommodating since I have been a customer of about 10 years.
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April 2021 by Judy Pemberton
We started banking with First National before 1952, 50 of those years from California and whatever under the name First Bank. Several times we had needs and we were always helped and accommodated. We have had 3 Local banks for getting checks cashed locally before the wifi era, but none have been so helpful. That is the reason we continue banking there.
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January 2021 by Donna Brunner
I have AWAYS had good service at the Burkburnett branch. They are very helpful, friendly every time I go inside and even through the drive threw. I have been with First Bank since, approximately, 1982. I will continue my business with them. Thanks First Back for an awesome job.
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October 2020 by J Bro
They always have taken excellent care of me and I enjoy the tellers in the drive thru in Burkburnett
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July 2020 by Carole Mize
First Bank, Burkburnett, TX is everything a bank should be. It is staffed with friendly, knowledgeable, very helpful people. Being a small town, it is probably easier to get to know the folks at our local bank, but I am certain they would treat everyone the same no matter how large. We have been associated with this bank for many, ,many years and have always been pleased with our experiences.
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July 2020 by Don Nixon
Called with an issue about setting up a recurring payment and was greeted and helped quickly. I am currently out of pocket but not sure if my issue was totally fixed but they explained that it could take another source to fix my issue. Thanks, Don Nixon
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July 2020 by R
First Bank service excellence is not new to this community.Me and my family have had nothing but a great experience with this establishment and all of its personnel, since i first opened an account in 1965.There has been changes along the way and we still enjoy the same personal service at any of the locations that we visit,no matter what the financial business.Thank you to each of You,past & present.
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July 2020 by jr s
All the people at First Bank in Burkburnett are fantastic. All of them have helped me and my wife Angela out in so many ways. One that comes to mind is the credit card replacement(for what ever reason), this process is now totally painless and very fast, thanks First Bank. On occasion I have cashed checks or made deposits at other branches in Wichita Falls and the personnel are all first rate and extremely friendly. We have been with First Bank for over 20 years and have no plans to move our accounts to any other establishment.
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July 2020 by Donna Adams
I have AWAYS had good service at the Burkburnett branch. They are very helpful, friendly every time I go inside and even through the drive threw. I have been with First Bank since, approximately, 1982. I will continue my business with them. Thanks First Back for an awesome job.
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July 2020 by John Bishop
While tracking down a transaction I had made I was able to find out the information I needed to resolve an issue without having to go back through several months of bank statements. Thanks first bank!
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July 2020 by Bud Davis
Mostly use the drive thru. The people that work there are very friendly. They greet me by name and as a friend instead of just a customer.
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July 2020 by Valerie Presley
Always receive excellent service when I need banking done inside and drive through.