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November 2023 by ainsley vandiver
I have a 2023 F150, back passenger window won’t come up. Drove to Pruitt Ford, service guy told me they could take a look at it in a “couple of weeks”.
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October 2023 by D Moore
I cannot recommend this dealership enough. I worked with Tommy from initial order through delivery and Richard when closing financing, and both were phenomenal. The entire process was relaxed and Tommy was always quick to return phone calls, answer questions, etc. This is where you want to go when looking for a new vehicle.
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August 2023 by Maarten Moog
Buyer be aware: Stay away from these thieves. They are dishonest and keep your deposit for cars they don't deliver! I ordered an F150 Lightening in 2021 and was asked to pay two deposits: $100 initial and $500 later on. Both were paid by American Express to Pruitt Ford. Due to the unexpected almost 2 year wait, I canceled my order on June 8, 2023. Pruitt confirmed the cancelation and returned the $100, BUT NOT THE $500 deposit! I have written numerous emails to no avail. They know the amount is too small to involve legal council and past the 6 months credit card protection. Terrible performance by Ford on delivery time and dishonest conduct by their dealer.
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July 2023 by William Almasy
It’s always a pleasure doing business with Pruitt Ford and Eddy is the best salesman ever. I will see you again.
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June 2023 by Kyle Guthrie
Brought our vehicle in for service for a check engine light and recall. Pruitt service team, was outstanding in communication of issues and assisting in resolving the matter. Would recommend for future service of your vehicle needs and maintenance.
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April 2023 by James Sheriff
Nice people just like all car salesmen. A few years back I got taken advantage of in negotiating for a car. I was only 18 and got put into an unconscionable contract with them. Basically it was a take-it-or-leave-it basis to kid that is susceptible to a lot of pressure. I received a car for a way higher price than fair value at an incredibly high interest rate. I was None the wiser at the time and the salesman definitely understood that. Luckily, I had a mentor set me up with a better contract through the bank.If it not for him who knows how much interest I would have been charged on a subpar used car. It definitely was not a good deal.Not to mention, a few weeks later a check engine light came on.I definitely do not recommend this dealership based off moral values a quality of products. I wonder how many other young people have been taken advantage of here. At the very least, educate yourself thoroughly before signing a contract with these guys. They will pull all the tricks on you.
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April 2023 by Amanda Fine
If you are looking for a new or used vehicle, make Pruitt Ford in Burkburnett your first stop!!! My salesman was Justin Cavinder and I have to say he was unlike any other salesman I have ever dealt with! I have not so good credit and he went to bat and worked hard to help me get into what I wanted. He wasn't pushy or trying to sell me something that I didn't want. We talked like we were friends, a Great Family Man! If you want someone that treats you like a friend instead just a sale ask for Justin Cavinder! The whole crew that was inside were friendly!
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January 2023 by Rodrigo Gutierrez
Excellent and easy service I live 5 hours away and did the whole process of purchasing a vehicle through my phone.Thanks to Justin for helping us out and being available every single time we had a question really recommend him if you go to this place !
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January 2023 by Travis Trussell
Friendly staff in the service department. Always no problem getting our vehicles in for service. Best Ford dealer in the area.
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December 2022 by Jason Reed
Been searching for a F350, Mark Ackerson there found a SRW that checked all the boxes, except I swapped boxes and now wanted a DRW. He went right back at it and found one at another dealer. Worked a dealer swap, few phone calls later, we agreed on numbers. Drove 3hrs to Burkburnett from the east side of DFW to do the deal. Local DFW dealers are all still asking 5-10k above sticker, take it or leave it, they don't care. Won't lift a finger to work with you finding one either. The team Pruitt Ford did and I was more than happy to make the drive and do business there. Super easy transaction. Make the drive. Its worth it.
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November 2022 by Robert Szkutak
Had a great experience purchasing a vehicle from Jeff. Finance department was also top notch. Never felt rushed, pressured or stressed. Everyone was exceptionally pleasant and very patient. Reasonable prices and excellent people. Will be back in the future.
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September 2022 by Trae Quickle
We have purchased 3 vehicles from Pruitt and have had nothing but excellent service every time! Russell Hill has helped us each time and he can answer any questions you have, or can find anything you are looking for. He is not pushy and will be always be truthful! Never been forced into anything we did not want, including on the finance side. They ask you if you want warranty and if you say no then they respect your wishes. Definitely recommend Pruitt for your next vehicle!
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September 2022 by Mike Wenk
Jay & Justin were absolutely terrific! Made the purchase of our 2021 Toyota Tundra seamless. Would highly recommend Pruitt Ford to anyone who is looking to purchase a new or used vehicle. Definitely 5 stars!
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September 2022 by Aiden Bailey
They sold my momma and my sister a car with a spare tire and a jack but one had no tire iron and one had one but it didn't even fit. Wth??? Genuinely not pleased at all. And it doesn't become a problem until their stuck on the side of the road. Thanks Pruitt.
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September 2022 by Ziggy 1K
Service department had vehicle for 2 weeks, ended up not solving the problem with the battery draining. Was never given a receipt or service paper.