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July 2024 by Chris Pidgeon
Both Eric and Colton were very helpful. I recently had a medical procedure that left me unable to sit in my old recliner. They went above and beyond. I am more than pleased. 5 stars ?!!
Highly recommend.
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May 2024 by Heather McLane
This Aaron's is totally awesome place to rent stuff you need. They are very caring and always have GREAT customer service. Great place to go and get what your in need of!!!!
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April 2024 by Diana Morris
My furniture was ordered and received on time. Delivery guys were great and set up with ease. They made sure it worked and to my liking.
Now, my family is enjoying the new furniture. Thanks Aaron's staff
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April 2024 by Steve Lochert
Friendly helpful workers
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March 2024 by Cuzzo
The burleson store recently got a new GM... I think her name was Andrea. Very sweet woman. She will definitely be a good fit for this store. Besides being a very good ad customer service she actually made me feel like a friend an not jus a buyer. Great job burleson with this new find.
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March 2024 by ANITA Z
Very friendly and help me with what i need it..
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March 2024 by Timothy Stogsdill
I was approved for Queen night bridge mattress still don't have a delivery date ?
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February 2024 by Josh Seefeldt
Very helpful
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January 2024 by Maria Reyes
Eric & Jeremey were the best! They were fast & answered any & every questions we had! Definitely recommend them coming to your home to set everything up. GIVE THEM A RAISE!
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January 2024 by Billy Carey
I have bought a lot of things from this store. They have new management now but still seem to be a great store
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December 2023 by Ruby Rice
The manager of this location is rude and very unprofessional needs to learn how to talk to elderly people and not threaten them. They lie to their customers about pick up dates and then try to tell the customer it will be their fault if anything happens to it sorry but it doesn't take 6 days to pick something up. Also prices are sky high they were charging over 2000.00 for an 800.00 fridge. Like I said manager was rude threatening and don't know how to deal with older customers beware of this location. Will never recommend this place.
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December 2023 by Mel Eddleman
Aaron's in burleson sent two untrained men to deliver my washer and dryer they had no idea what they were doing they incompetent had attitude about changing the door on the dryer for my disability and have cost me problems with my landlord because they ziptied the drain hose to the cold water faucet and caused it to leak they didn't make sure the drain hose was properly fit in the drain ran the washer and flooded my kitchen and loving room them announced it wasn't thier responsibility to clean it up left me a giant mess and I am wheelchair bound. I would suggest if you are disabled do not go to Aaron's in Burleson. Now I am financially responsible for the repairs to the water faucet . I am beyond upset and furious when i tried to call and speak to the manager conveniently he was not there I tried calling coorperate office was on hold for 46 minutes so I have placed this here to bring awareness for other disabled individuals to beware.
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July 2023 by Patrica Allee
Polite friendly and very egg I
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July 2023 by Courtney Walters
I just had a fridge delivered today and I my husband is traveling for work and I am almost 30 weeks pregnant so I asked the delivery guys if they could move my old fridge just out of the way ( I really wanted it on the curb because it doesn’t work and it’s just trash but accepted they couldn’t do that) but I physically could not move the fridge out of the way..well there were 2 delivery drivers and one was saying that it doesn’t matter if I’m pregnant they won’t touch it while the other was like “yeah okay in this instance we could” well the other delivery guy said absolutely not and then handed me his phone to talk to the GM who said the exact same thing and I’m a stay at home mom of 3 kids and almost 30 weeks pregnant and my husband is traveling and I have absolutely zero people to come help me move a fridge and they refused until finally the GM agreed to move the old fridge “very little” out of the way and at this point I was already crying and shaking from being stressed out..while the one delivery guy is scoffing at me and giving me a horrible attitude..I’m sorry but I pay almost $450 a month to Aaron’s for furniture, washer & dryer, and now a fridge I definitely do not deserve the treatment I received today.Pictures included are the condition the fridge they delivered is in. Not acceptable when I am paying $40 a week..or $160 a month…Update: they are coming out tomorrow to replace the doors on the fridge.
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May 2023 by Donnita Coble
Told them to come pick up the couch and loveseat. Told them on Friday to come Monday no call to tell me the delivery driver was out sick. Set up the time for Thursday he said we will call 30 minutes ahead of time no call no show its 140 they was supposed to have been here at one. I'm done with them.
