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July 2023 by Adriana Alvarado
I went today to Bella’s with my girl and my tech was great but the one that my girls had was awful!!! I wish I would had know before I tipped them, they told me leaving the place . The tech name Ken was soooo rude to my little one I should had sat next to her so I could had kicked him in the face !! No reason to be rude to clients and the other techs were rude unfortunately we didn’t get names, never going back !! This are the rude ones
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July 2023 by A Harper
Bella spa has a nice ambiance and the technician I had did a wonderful job. My only issue was I felt rushed. When they see more clients coming in they rush you so that they can get the next costumer. Even though you know it's all about the money the customer should not feel it by being rushed because they want to get to he next person in a seat. Your experience should be about quality not quantity.
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July 2023 by Cheyenne Watkins
I had a mani-pedi with Mindy as my nail tech and Kim for the pedicure. Both did turn out well. The pedicure was a tad rushed but a lot of people did come in after me, but still turned out great. Now Kim did an amazing job on my nails! Perfectly gentle and had just the right amount of polite conversation. My nails turned out just how I pictured. I have a pretty severe c-curve on my nails and sometimes people are not gentle enough but both ladies did great as far as that. I really do recommend Mindy though!!Services: Acrylic nails
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July 2023 by Ann James
Perfect service! The salon was clean and the staff was really friendly. We came from a really bad experience at another salon and they made us feel welcome and did an amazing job! Burleson, go to THIS salon.
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June 2023 by Yaya Kamrie
The whole time I honestly didn’t even want to be there. I had a feeling the ladies were talking about me in their own language because they kept giggling a little too often, and I kept hearing specific words aiming at my body, and it made me an uncomfortable. I don’t know if this is a thing, but they kept smacking my toes and hands, even if there wasn’t any dust on them and they did it very hard. There was a specific style that I wanted but the lady honestly switched up my entire set. Now the lady that did my toes I believe she should never do them again because they are bulgy and one of them is literally crooked, I have severe flat feet, so my big toe is kind of pushed off to the side and she made the acrylic go the way it leaned, it’s sloppy. Now I feel like as a professional you should have the ability to straighten it out on anyones feet and make their feet actually look pretty that’s what I went there for just to feel pretty but I walked out upset, embarrassed, and unsatisfied.Service: Acrylic nails
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May 2023 by Chloe Blex
Horrible experience. Nail tech refused to do the color I asked, said it wasn’t white when it clearly was. I now have nude nails. His process was something I’ve never seen before in my life and took two hours with no nail color application. Definitely don’t recommend if you want quick service that’s accommodating.
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January 2023 by Amanda Tyrrell
Okay, I left the one star rating awhile back. I have gone back due to it depends on who you get but today was horrible. Out right disrespectful, they tried to push a more expensive product on me and then acted like I didn’t tell them what I wanted originally. I had to tell them I’ve done nails for 22 years and she responded with two years, I can’t omg. She tried to lie to me about the product, but once she realized what I knew, she finally gave me what I asked for. I need to find someone with skills and respect for their customer. I can go on with all the problems I've dealt with at this place.Services: Acrylic nails
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January 2023 by Candis C.
I have been here three times, and the last was by far the worst. She was really, fast, a d maybe did good nails, but she was way too rough! I left bleeding. No thanks.
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January 2023 by Marian Huval
Went in for dip refill, I've been here in the past and had great service. This time was horrible. Mindy was the tech who did my nails, I've noticed she was skipping steps during the dipping process. She rushed through my nails She only applied the base coat to the smile line and no other part of my nail. She then proceeded to dip with only 2 layers of dip with no base coat afterwards. My nails are paper thin and are already starting to crack not even 12 hours later. She didn't even apply the base coat upon completion of the color powder. I was charged $52 for amateur work. If you're going to charge that price for nails make sure your techs are giving quality service. I will be returning to get this fixed.Service: Dip powder
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November 2022 by Michael Reyna
Asked to have my Fingers and Toes to be done, asked for the deluxe and I don't feel I got the deluxe package. The women that did my nails, didn't want to buff the nails even after I asked to have it done. I had to ask twice to get my nails rounded and she was still reluctant to do it. She left some dirt in my toe nails (sock lent) and I had to point it out to her. Then she was upset and hurt my toe to get the dirt out. She left cuticle clippings on my fingers that I pulled off before the pictures. I would not recommend going to this place.
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November 2022 by Sharon V.
I am a regular customer, or I used to be! The lady at the front, her name is Tammy, is EXTREMELY rude and is always changing the prices every time I go in there. This last time I had my nails done I spent 75 dollars and the tech didn't even bring the powder she was using to the cuticle and now I have a huge gap and I just had them done 2 days ago! There used to be 2 excellent nail techs, now there's only one because Cindy the lady that used to do the quit! I wonder why! if that person Tammy was rude to me, a customer, I can only imagine how she treats her employees! Don't waste your time or money, they intentionally dont bring the powder to the cuticle OR they grind it down more in that spot to get you back in for a fill right away! I will NEVER go there again!
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November 2022 by Cara Stoneham
Go here first! Bella Spa & Nails has the most relaxing atmosphere and the most attentive and thorough professional technicians. Usually no wait for walk-ins, and exceptional service. I’ve been coming regularly for years. This is my #1 nail salon, hands down!
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November 2022 by Deborah B.
I don't recommend this place. I went to get my nails done on 11/5 and that night they started to split and come off. I went back to have two fixed and later others started coming off. I will never return to this place. A waste of $50.
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October 2022 by Mariana Cadena
If you want the “HAILEY BIEBER” nails, this is the place to go. Diana and the team did a great job at making sure the nails looked like what I wanted?
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October 2022 by Jaime Harmon
I started off loving this place! Oh but now!! I will NEVER be back! If i could give negative stars I would!!!Got my nails done on a friday.. By tuesday two were lifted and another the gel polish cracked off ! GEL POLISH! So i call and the manager says I can come in and get it fixed for free.. Great right! So i go in assuming someone else who fix it (my fault) no same lady (older lady) . She apologies because she left off the major step when getting acrylic PRIMER!!! If you knew your mistake beforehand why not notify the customer! ok so shw fixes the nails. No problem… Here it is two days later another pops off… I call and speak to the manager Again, at this point she should sew the issue! I explain my frustration , at this point I just want a refund… Oh no , no refund after three days! Even though the initial issue happened in two days and here we are a second time within a week with an issue!! I will not and I repeat Will not be back! Management needs to do better with customer service especially when we know staff is the issue!
