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December 2023 by Donald E
Just the nicest place. Friendly and knowledgeable staff, speedy fills of prescriptions, and they save you money as best as they can. Also, they have some really off the wall stuff in the aisles. So, if you need it and it isn’t anywhere else, it’s probably in their store.
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September 2023 by Robin Anderson
I wish I had used them sooner as my pharmacy. I’ve hated a certain name brand pharmacy for years due to their customer service but didn’t realize I had other options. Well said big brand pharmacy has had my diabetes medicine on back order for 3 weeks and offered no help. I found out they had my medicine in stock, and I decided to transfer all my prescriptions to them. They had my medicines refilled so quick I didn’t know what to think. The big brand pharmacy took hours….I will never go back’ and am so happy I found West Pharmacy!
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March 2023 by Tsianina B.
Best Value West Pharmacy staff is wonderful! They are always helpful, kind, and courteous. I don't like going through the drive-through as it can get quite long. When I go into the pharmacy the service is always quick and helpful.
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March 2023 by Sharon Arp
West Pharmacy is the best! They are on top of it. Very fast and friendly service. Nothing like the chain stores. Much more personal and you can actually speak to someone when you call instead of the never ending hold!
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February 2023 by SolarWinds -
I’ll be transferring all of my prescriptions to here. They care about your health. You won’t get the impersonal mega-corporate treatment. They answer the phone, you’ll actually talk to someone. They’ll do what they can to help you. So you have a human being to talk to instead of an endless menu. Plus their prescriptions are well stocked. You’re not as likely to hear “we don’t have that, it will be ordered. We’ll have it in 2 to 3 days”. Which is not what you need when you’re in agony.
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January 2023 by SolarWinds AuroraBorealis
I’ll be transferring all of my prescriptions to here. They care about your health. You won’t get the impersonal mega-corporate treatment. They answer the phone, you’ll actually talk to someone. They’ll do what they can to help you. So you have a human being to talk to instead of an endless menu. Plus their prescriptions are well stocked. You’re not as likely to hear “we don’t have that, it will be ordered. We’ll have it in 2 to 3 days”. Which is not what you need when you’re in agony.
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January 2023 by Scott Mork
Great Service!Great People, that take the time to workout problems & explain the problems professionally! They don't leave you hanging!
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September 2022 by Deborah Aumiller
Great staff! Nice folks, professional and a joy to do business with!
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March 2022 by Meghan M.
I've called twice seeking info about a prescription and twice I have been spoken to rudely. Not sure if it was the same person but the second time it was Brenda.
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March 2022 by Shane
I don’t even live in Burleson, and I still make the 40 mile trip out there to go to this specific location. It’s unbelievable the way they make you feel like they’ve been apart of your life for so long. From day 1 I walked in there feeling like family. Everyone is so kind, and efficient; I’ve never had to wait more than 10-15 minutes for a script, the employees always have a smile on their face and are ready to help in any way they can. I was recommended this location by my doctor and have been coming here ever since. Plus their prices are cheaper than literally any other pharmacy I’ve gone to. I could go on and on about them, but it’s just easier to tell you to go find out for yourself! I promise you are not going to regret it (:
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January 2022 by Darla Noel
Staff is always friendly! Technicians are very efficient, working quickly to resolve refills and prior authorizations. Pharmacists take the time to speak with you and answer any questions you may have. They also have a very efficient refill reminder system, and that helps tremendously with my mother’s refills.
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December 2021 by Stephanie Shaw
Absolutely love this place. After years of going to other places and being frustrated from customer service to incompetence I found a wonderful pharmacy now
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July 2021 by Misty B.
Have not had any issues with this pharmacy. Though, I think staff should be masked because of the pandemic and chronically ill patients. Also, they don't call to let you know your script is ready for pick up, which would be really helpful. They do compound meds and that's great.
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March 2021 by Lee Slusser
Always helpful
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February 2021 by First Last
Great service and prices.
