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November 2023 by Daniel Guerrero
I take mine and my wife's vehicles here for oil changes and State inspections. The employees are nice and take time to explain any additional services before proceeding. If there is something else needed, other than what you went in there for, their prices are reasonable. The best thing is, they're not pushy. We will definitely be long term customers.
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November 2023 by David Rodriguez
The guys I got to interact with were nice. Very respectful. My inspection was quick.
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November 2023 by Scott Woods
Excellent service. Always fast and friendly. They don't spend forever trying to upsell you on every thing your car may need someday, like the Jiffy Lube type's song and dance.
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September 2023 by Carol Boudreaux
These people are awesome! My truck rolled over something in the parking lot next door to this business and flattened my tire down to the ground. Even though I was not a customer of theirs, they sent one of their techs to put my spare tire on my truck so that I could drive to a tire store....i tried to pay the store for their service but they wouldnt accept anything! Burleson Lube Center YOU ROCK!
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September 2023 by Candace Jones
Preston was great! He got my oil change done quickly and efficiently so I could go on with my day. Thank You so much! Highly recommend.Service: Oil change
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September 2023 by Curtis Crabtree
Used to love coming here until they did me wrong. A little over a year ago I brought my Durango in for an oil change. Everything was good and went as expected. Unfortunately they severely overtightened my drain plug, which who would know until you try to get oil changed again. The next time I got my oil changed it was at a Take 5. At Take 5, you stay in your car the whole time while they work on it. After I pulled in and they started working, the guy in the pit immediately said "we've got a problem with the drain plug. Its been overtightened and I dont want to touch it because its on a plastic oil pan." At this point they advised they could suck the oil out of the top and put a new filter on and even told me not to bring it back next time and to take it back to where the oil change was done last so they could fix it. I said to go ahead with the oil change.Today I go back to Burleson Lube Center since they were the ones that touched the plug last. Acting manager came and asked me who did the oil change last and I explained to him the whole situation. He called the owner and now the owner doesn't want to pay for damages because he says "how do we know the last place didn't try to take it off and damage it?". They also brough my mileage into the conversation. Mileage means absolutely nothing when it comes to who damaged someone else's property.Unfortunately it looks like were going to have to go to small claims court.
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August 2023 by Curtis C.
Used to love coming here until they did me wrong. A little over a year ago I brought my Durango in for an oil change. Everything was good and went as expected. Unfortunately they severely overtightened my drain plug, which who would know until you try to get oil changed again. The next time I got my oil changed it was at a Take 5. At Take 5, you stay in your car the whole time while they work on it. After I pulled in and they started working, the guy in the pit immediately said "we've got a problem with the drain plug. Its been overtightened and I dont want to touch it because its on a plastic oil pan." At this point they advised they could suck the oil out of the top and put a new filter on and even told me not to bring it back next time and to take it back to where the oil change was done last so they could fix it. I said to go ahead with the oil change.Today I go back to Burleson Lube Center since they were the ones that touched the plug last. Acting manager came and asked me who did the oil change last and I explained to him the whole situation. He called the owner and now the owner doesn't want to pay for damages because he says "how do we know the last place didnt try to take it off and damage it?". They also brough my mileage into the conversation. Mileage means absolutely nothing when it comes to who damaged someone elses property.Unfortunately it looks like were going to have to go to small claims court.
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August 2023 by Stephanie C.
Brought my car here to get an oil change and they have THE BEST CUSTOMER SERVICE and took great care of us. Super helpful, friendly staff, caring, generous! Would recommend to everyone I know I will be a returning loyal customer!
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July 2023 by Catherine Pugliese
I came in for a inspection than back to get my oil change. Jay was absolutely fabulous. The rest of your crew was wonderful too. Such a sweet and friendly group of folks.
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July 2023 by Bob S.
Did my inspection and it passed but the lady decided to talk to me like a child and try to explain that this could happen or that could happen and blah blah blah. Everything she pointed out has been that way for about 6 years and none of the doom and gloom she was talking about has happened and none of the other inspection stations even said a word. Keep looking for another place. While there they tried to get someone else to change out their oil drain plug stating it was supposed to be changed out every other oil change. Neither of us ever heard that and neither of us ever had the Ford dealer come out and ask us if we wanted to pay for it to be replaced.
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May 2023 by Chelle 7
What a great team of hardworking people! Called around and no one could help with AC. Called Burleson Lube Center - immediate service. They had me in and out in less than an hour. They offered me cold water too. It did seem a little pricey but everything has gone up. Really happy with the service.
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May 2023 by Robert Westbrook
Now that I found Burleson Lube I will be back! Fast young friendly staff of people who really seem to love their job and take pride!I had a state inspection with them and it was quick! The ‘boss man’ took time to teach a young staff member in a kind and patient way concerning paperwork. You can tell a lot about a person and the business by this attitude!
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May 2023 by Ashley Boeche
Are used to work in the oil change area, so I absolutely love this place. It’s under new management since I work there and I will say it’s still great whenever I need an oil change. I usually take it here and I live in Irving.
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April 2023 by Lannie W.
I asked the mechanic at Burleson Lube. If I bought the OEM parts, how much it would cost me to have Burleson Lube replace the plugs, boots, serpentine belt plus tensioner, and an 02 sensor on my Explorer 3.5 Ecoboost. When I picked up my Explorer, the mechanic gave me a plastic bag with the old parts that he had replaced. I was ecstatic at the mechanic's honesty. The total labor cost from Burleson Lube was $570.00. Autonation Ford in Burleson quoted me almost $2K for this work minus the 02 sensors and tensioner. I bought my Ford Explorer from Autonation Ford in Burleson, but I caught them replacing OEM parts with after market parts and breaking my glove box.
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April 2023 by Dee Anderson
Went in for state inspection, everyone was very courteous and very quick, I was in and out in 20 minutes. I've been going there for the last four years because of the exceptional service.
