-
November 2023 by Martha Thompson
Steve is an excellent, very professional service provider. Very attentive and courteous. He explained in detail what services my car needed and made it easy to understand and follow through. I appreciate the way he treated me since I am an aged, 68 year old person, he showed respect and patience towards me. I wished your office had a way to show appreciation to workers like him via monetary tips.
-
November 2023 by Jay Noel
The service department was extremely helpful in getting me the right service contract purchased at another dealership to honor here at Burleson since I have moved from Fort Worth and preferred not to travel back to Grapevine for just an oil change. They were extremely professional and crew was efficient and wait was short. I’m confident any future needs can be met well by the Burleson service department.
-
November 2023 by Andre Floyd
Jaime was awesome and very knowledgeable about the pathfinder. Marcus was a beast in financing explained things very throughly. I pray for continued healing with him. He has a very nice vibe we connected right away. I could talk to him for hours and hours. His smile lit up the room. Nice place to visit. Very good customer service through out the place. If I have any questions they are always willing to pick up the phone and answer when I call.
-
November 2023 by Chris Braswell
Went by to have some service work done and was promptly taken care of. Was greeted by a very nice well mannered young man named nick. He asked me what I was looking to have done and took the time to listen to all my concerns and needs. He was very good at keeping communication with what was going on and how things were going through the whole process. Will definitely be coming back!
-
October 2023 by Jorge Perez
Maria Castro was a phenomenal sales rep. She guided us through the process without persuading or pressuring our decision. Made my first car experience very enjoyable. Being bilingual also was a major upside for full understanding the entire process.
-
October 2023 by Francisco De Andrade
Today we got our Nissan Sentra with Maria. What a wonderful experience!! She took care of everything with such attention to details that we felt we did the right choice. If you want to do a good deal, go there and look for Maria!!!
-
October 2023 by Blaine Butler
Came in to have 5 different services done and have new tires put on. I was expecting at least a 3 hour wait time. I was in and out in 2 hours. It was over 2,200 in services and they gave me a great deal and it came out significantly less. Very polite and professional service!
-
October 2023 by jennifer diaz
It was a great service with Maria. I loved the service and patience she was with me! I was finally approved and able to walk out w a car ! Thank you Maria!
-
October 2023 by Jana Barker
I brought my car in on Tuesday and they didn't even look at it until Thursday. They had to order a part that was to come in on Friday. It was not ready for pickup until Monday afternoon. There has to be a better way. I had an appointment at 7am on that Tuesday. I was without transportation for one week while my cat just sat on your lot for days.
-
September 2023 by Lee Hendrix
I’ll give it 5 stars due to Avery being one of the most courteous service advisors I’ve ever dealt with. He was great and answered all my questions.I’d like to leave fewer stars for the payment method. I was up charged 3% for using a credit card. I understand that the cc companies charge a fee to the vendors. What I don’t understand is how an international corporation, such as Nissan (net worth of over $17B) , feels the need to put that fee on the customer while my little “mom and pop” mechanic doesn’t do that.
-
September 2023 by Jeff Judd
Quick (and patient) response to my questions. Flexible with scheduling. Clear detail on the rationale and benefits of the recommended maintenance and also the options/impacts of prioritizing specific maintenance service deferrals in deference to my budget. I have the critical maintenance done promptly and a timeframe/checklist for future needs, Highly useful.
-
September 2023 by Dylan LaFountain
Very friendly and helpful staff, amazing deals. Such a quick and painless car buying experience, I’ll definitely be shopping here again for any future vehicles. Special thanks to CC Cox for helping me find the perfect fit.
-
September 2023 by Tina Crandall
We had a great experience with the staff, from the sales person Kyla that took good care of us with all and any questions we had, to the finance person, Antonio. No pressure at all. We drove off with our new vehicle that day. Highly recommend this business.
-
September 2023 by Eric Wells
Oil change and filter and tire rotation went great. Had earliest appointment possible and got out of there after one hour. Very good quality and service. Wife and I are happy.
-
September 2023 by Karen Espinoza
I never put in reviews but I just had to show how much I appreciate Kyla! She is the absolute best! I love my car and enjoyed my experience purchasing it. Thank you so much for being so kind and genuine. I definitely recommend HER and Burleson Nissan⭐️