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November 2023 by Kathy Canale
They are very racist using policy as an excuse to do not accept your items plus is they are not letting pawn to people that doesn't speak English and send someone who knows so it can be better comunication... very racist doesn't recommend to pawn here
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November 2023 by Lil Mo Vasquez
The kid with glasses is a joke. Must be family. He didn't even look at what I wanted a loan on and said " I can give you 20 bucks" I said nope. Went around the corner and got 40. They looked at it and said it was cool. Won't go back again. The other girl even looks unhappy working there. Oh yeah... Get your torn up banner replaced.
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October 2023 by Alex Gorman
If you dare give these people especially the one on Renfro street your item, Take into account they are going to try to screw you over royally and never tell you that your itemdue they will hope that you is due and rhey hope that you don't come back so they can sell it from out underneath you.. very shady group...
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June 2023 by Sherah E.
The people saying they felt welcomed, I wonder what universe you're in. Walked in and the lady who greeted me seemed like she should be 51-50'd...... I thought, "wow, she's absolutely miserable." Offered to sell a silver coin, which she called over this other lady who was extremely rude, didn't even test it, and she dropped it. Once we said something about her dropping it she made the ugliest, most disgusting face I've seen. Ok I'm exaggerating but her attitude was foul. Next place I took it to I asked them to test it. It was in fact silver. TDLR; Lady who doesn't know her sh!t got cocky, said an actual silver coin was not without testing it & dropped it.
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June 2023 by Tiffany Reed
Great service. I was greeted with a smile as soon as I walked in the door, super nice lady named jazmine. She helped me pawn a couple of things fairly quickly. Didn’t lowball me either. Will come back. Mainly because I have to pick up my things lol but if I ever need to pawn something again I will definitely go back and speak with jazmine.
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June 2023 by Hanna Hampton
If I could have left a review with 0 stars I would have for this place. This place is full of nothing but heartless, soulless, clueless women that have ZERO KNOWLEDGE OR BUSINESS working in pawn shop or with the general public for that matter. I took a Craftsman platinum 190 CC gas Lawnmower to them because my cat was sick and I needed the money to take him to the vet. I had my cat with me in my car Despite that minor detail I still clearly stated to the employee that helped me that yes I wanted to sell the lawn mower I told her I wanted to sell the lawn mower 3 times. She told me that they could give me a $100 for the lawn mower she told me that they could give me a $100 for the lawn mower 5 separate times. Yet when it came down to signing the piece of paper and giving them my license and getting the money the manager informed me that they really could only do 80 even though the lawn mower was in great condition started right up name brand she couldn't go off of her employees word and just give me the $100. If it weren't for my cat needing to go to the vet I would have told them to go to he. If you like being ripped off and told one thing but then given another sure go to this pawn shop but I guarantee you if you actually want some decent money or at least some decent people you really need to find anywhere else to go!
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May 2023 by Christina L.
We purchased a big screen smart tv. And it is like new. The prices are amazing. From guns to electronics, Michelle will get you the best deal ever. They have lay away , they purchase items and will loan money on items. They have a fast pace item lay away, So when you visit, and see something. Put that baby on layaway. 10% down. I recommend to anyone. looking for a deal!
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April 2023 by Jesus C.
i bought a gun for $350 from this pawn show a couple of days back , the gun malfunction the first time I went shooting with it so I call the pawn show for an exchange or cres for something else (never cash back ) I let them know what happens and the the gun they sold me was trash . Mr Adam Fritz with Cash America Pawncalled me and said he will not give me my money back or an exchange but he could buy this gun back from me . I was pissed , the gun was trash and they still sold it to me . so I agree after 20 min of arguing to sell the gun back for $250 , $100 leas than what I paid for . mr Fritz said to me " I will not pic it out for sell Ill have a gun smith check it out... that was bull sh... the moment I sold it back the guy that bought it back put it out in the rack for sale agin . so don't buy guns from this pawn show they don't test the guns and they will sell trash to there costumers without thinking about it . never agin stepping in this pawn shop.
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February 2023 by Larry Stephens
Stoled my father's gun that I got when my father past away. Filing charges
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January 2023 by jacklyn r.
I love this place. They make me fill very welcomed. I will pawn something just to put something in layaway there. They have a great selection of jewlery. I'm sold. LoL I just got a 225.00 knocked off my ring for on a candy cane. He just peeled off the wrapper and it said 50% off. I jumped for joy.
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September 2022 by candice hubbard
New manager here is horrible and I feel like she stereo typed me. I have never in my life been in any illegal activity. She accused me of buying guns for other people. (Husband) . Her statement was we asked about the same gun. All because my husband and her had words. Mind you I didn’t even buy the gun we both asked about. I just looked at it. I was purchasing a total different gun. We are small business owners. He wants me to feel safe as a truck driver. So he picks guns for me because he’s more knowledgeable. He knows what I can and can not handle. This way when I’m on the road and have to protect myself it’s in my name. Crazy part is I have bought guns from them before.
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June 2022 by Patrick Dixon
I brought my Sauro white and gold (saurojewelry.com) necklace in and they told me it was plated and they could not take it. I went right down the street to another Pawn Store where they actually use chemicals and was paid $2200 for the chain.Yikes...it's worth 4k at a minimum but I understand Pawn Stores have to make money so I took a little more than half.The first guy I spoke to at Burleson Pawn knew nothing and I guess neither did the second girl I spoke.Your loss for sure but thanks for taking time with me. Hopefully you improve your ability to verify gold.
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June 2022 by max w
Terrible Customer Service, they do not help you with anything when you’re trying to sell. I advise them to get an entirely new staff because all of the staff ive talked to are terrible at their job. I am extremely unhappy and this is why i never come to this store. It is terrible and you are better off going to any other pawn shop in Burleson. I would rather drive 2 hours away to a pawn shop than to go to this store.
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March 2022 by Steve West
Before it changed hands my wife and I and a friend bought several , gold chains,rings,necklace ,several guns .yesterday a young lady wanted to show me up by looking up a pistol that was priced over new ones I showed her one she said not the gun look at the barrles. Reference the slide . Was kinda smug about it trying to prove her point I found kimber and colt , beretta, as nice or better in stock 50 to 400 dollars cheaper this was a smith wesson was nice has been carried used not perfect or exceptional . Most these people have small salary with bonus . You can make it off someone else
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December 2021 by Gage Summerville
Selling used Nintendo Switch without the joy-con straps for the full retail price. Save yourself the risk of issues with the used device here and just buy it brand new for 254.99 at jbkgadget . com. Don't let them take advantage of you this holiday season.
