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March 2024 by Brittany Ortiz
Okay, this place is awesome!!! Fun for all ages lol. It is always stocked up and has some of the best clearance options too, which they change out every month. Oh, and they have awesome deals in the store!
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February 2024 by Donna Jennings
Went in today at 330pm to get my 15 year old her ears pierced for her birthday. The associate didn't seem very interested while we picked out the earrings. My daughter was excited but wanted her older sister to watch, so we told the associate we would return in a few as we only live 10 mins away. Returned 30 minutes later to find a sign on the door that said " No piercings today." Thanks for the attempt to ruin her birthday.
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February 2024 by Rebecca Kanewske
The store looks great on the outside it's just a shame that no one comes back from their brakes on time from what I see. Me and my daughter have been sitting outside in the car for quite some time waiting for them to reopen the store and they're break into a good while ago. Guess we will be going to a different one from now on ?♀️
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October 2023 by Ashlynn
I absolutely love the new team at this store. The new manager is amazing and her team is wonderful. Everything is up to par since new management took over and they will definitely have my business again.
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October 2023 by chappaa
Woman at the register was super rude when we walked up to the counter. “Yes” isn’t an appropriate greeting! Wouldn’t recommend to anyone
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October 2023 by Laura McGuffin
Woman at the register was super rude when we walked up to the counter. “Yes” isn’t an appropriate greeting! Wouldn’t recommend to anyone
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May 2023 by Jenny Gonzalez
The manager of the store was great! My 9 y/o went to get her ears re-pierced for her birthday and the manager was patient and got earrings in without re-piercing my daughters ears!!! The manager and associate were great! Keep up the amazing customer service!
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May 2023 by Alondra Castorena
PERSONNEL NOT TRAINED PROPERLY!Few months back I took my daughter to get one of her ears pierced (she had them pierced but one earring fell out). There was a white woman and a hispanic lady working at the time I went. The hispanic lady proceeded to pierce my daughter’s ear but she ended up poking her twice making the gun get STUCK in my baby’s ear. Neither of them KNEW how to get it out, my baby cried nonstop, she almost fainted. My sister had to call EMT for them to get it out. They DID NOT want to give me their names and they DID NOT take accountability whatsoever. All they said was “it’s not our fault” and “its okay you won’t have to pay”. Both of them were at the back of the store talking to each other while my daughter had the gun stuck in her ear. And before we left they said and I quote “once it’s healed you can come back and get it pierced again”Needless to say, I didn’t go back and I won’t ever go back to that store! Worst experience ever!
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May 2023 by Tiffany Terrific
Went here about a week ago. The lady working there was extremely rude and had zero customer service skills - scoffing at us simply for asking a question, rolling her eyes, and being disrespectful to other customers as well. I'm assuming this isn't the first complaint left about her, based on the other 1 star reviews here expressing similar experiences with rude staff.Do NOT go here.
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April 2023 by Molly Pittman (Pittman Music Studio)
My daughter had the most fun birthday experience at the Burleson Claire’s this past weekend! Who knew that Claire’s did parties?? The store manager, Mikah, and her team (thanks Mikayla and Emma) did a wonderful job setting up (I dropped off balloons and paper goods early) and kept the party going. We did makeup makeovers complete with a runway modeling show….she provided a picnic blanket for the girls to have birthday donuts and Capri suns on, and was so helpful when all the girls went on their own little shopping spree. Having 11 eight year olds all at once in an accessory store would be overwhelming to most, but not for Mikah and her team! High energy and smiles the whole time! Way to go Burleson Claire’s.
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February 2023 by Chris Williams
Love this shop! Manager is an amazing person. I have a daughter who is mentally challenged and the manager made her feel at ease and very comfortable with getting her ears pierced. Micha we love you dear!!!❤
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February 2023 by Olivia Martyr
An AMAZING experience! Staff was so kind and respectful, store was beautifully organized and clean. Mika and her staff really go above and beyond to make every customer feel special and welcome!
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February 2023 by Kamecca Sha' Bolton
CLEANLINESS: *EXCELLENT*FRIENDLINESS: PERFECTHELPFUL: 10/10I drove specifically to this store,for *this* manager; very steady hand & took all of the necessary (& beyond)health precautions.Thank you for my new ear piercings!
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January 2023 by Laura Shelton
Took my daughter to get her ears pierced. Mika was awesome. She was very polite and gentle while piercing my daughters ears.
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January 2023 by Chris Munoz
Took my 6 month baby granddaughter to get her ears pierced the manager who did them was awesome made sure everything was sanitized and clean she was fast and soo good with her thanks.
