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February 2024 by Marshall Ghilespi
Feb 15 I purchased a headset from this store with a two year warranty. Got it home wasn’t working properly. I returned the following day to exchange it, I noticed they had the exact same product I purchased but designed for PlayStation (I purchased the model designed for Xbox) asked if they would exchange the headset I bought for the model designed for my console. Dude at the counter refused citing the return policy they would only return it for the exact same headset. Went 8 miles down the road to another location and they processed the return for the headset without any issues. Don’t buy here, certainly don’t return anything here. Go to Walmart.
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February 2024 by Esi Valenzuela
Very nice and informative staff. If you need a game or some cute merch, it's definitely the place to stop.
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December 2023 by Sarah Leffler
ATTENTION!!!!Your employees are scamming people out of gift cards they are purchasing. “They” are scanning the correct gift card, pretending to scan another one and then keeping the activated gift card for themselves… while giving the non activated gift card to the customer that PAID for the ACTIVATED gift card. This is THEFT! Management/corporate needs to check the cameras closely. ASAP!!!!
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November 2023 by Paige Dunn
I ordered 2 games which my husband already had so I needed to return them. The online portion of the return was excellent but I needed to bring them into the store. I did that and the kid huffed and said “this is going to take forever.” I said, “is this going to be a problem?” I had the receipts and everything he needed with UPCs. I asked him again if he was going to be able to help me and he said he “couldn’t remember how to do this kind of transaction.” Really? Do better. We walked out.
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October 2023 by Gideon King
Love this gamestop. Great customer service and excellent selection! Always hot deals and better prices
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August 2023 by Brandon Roberts
Raymond asked for a review so here it is
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July 2023 by Taylor McCarthy
I usually have a good experience but with the new people that have came into the store. They are very unkind and do not want to help their customers. Such an awful experience. Rude employees!
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May 2023 by William M
Place should be called "RippedOff" because that's all that happens here..
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May 2023 by Dwayne Trussell
Rude manager. They don't honor warranties. I can't help if the Xboxes they sell don't work correctly. They refused to honor their warranty even though the system was less than two weeks old. After the assistant manager called the manager to help me all I heard was excuses and how they would lose money on returning the Xbox. After being talked to rudely on the phone I hung up. Then he calls back and tells me he refused to honor the warrant and for me to leave the store or he'd call the police.
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April 2023 by Creed Horine
I had been looking for the Metroid remastered game for a while and they had it. Made me a happy birthday.
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January 2023 by J Dean Pickering
One stop shopping for all your collectible and gaming needs. Great place for gifts, for your family and friends or when you want to treat yourself. Definitely prefer shopping online at their site versus going in to their stores due to the size of most brick and mortar locations.
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January 2023 by Bryttni Hinrichs
I had the best customer service today! We returned a broken game we had bought a week ago, sold games for cash AND purchased a game... all 3 activities went without hassle and with ease!This is my favorite gamestop location
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September 2022 by David Cavin
If I could give 0 I would I’ve been going to this location for years and have never been treated the way I was treated today. The associate behind the counter didn’t even acknowledge my daughter and I the only thing he cared about were his 2 friends and making deals on nerf guns and having a nerf battle in store. No assistance and I mean none was offered I will not return to this location anymore. What a joke
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September 2022 by Bearleoluke1980
Oh awesome thanks for y’all’s help
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March 2022 by joe perry
Great store jus wish they would lower the PS4 controllers since the PS5 is out and they are still full price like they were when the PS4 came out
