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January 2024 by Mark W
I took a watch in for sizing, and Loretta fixed it in minutes. The staff there is super friendly and very knowledgeable. Jewelry Ltd. will be my first stop for my next diamond purchase. Thanks Lorretta !
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January 2024 by Amira Tiessan
Super friendly staff and they’re quick to help! Highly recommend if you’re looking for unique jewelry or need your jewelry repaired. Thank you!
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December 2023 by Michael Ray
Just called to see if I could pay to habe a stainless steel 18 inch necklace shortened to 9 imch bracelet. Something thats a couple minute job can be done with pliers in couple of minutes. I've had several done at jewer in Decatur. Lady that answered phone very snobbish said he will only touch fine jewelry gold, platinum, silver stuff like that. I buy more expensive jewelry for my daughter and mom and I wear very expensive Swiss watches. I just prefer stainless over silver because silver tarnishes a d white gold far too expensive for me to spend on bracelet I'll beat up. The job I wanted done is just as easily done on any metal she basically treated me as if my piece wasn't worthy of touching. Very rude. Will not be shopping for fine jewelry gifys or Swiss watches there.
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August 2023 by Mona S.
The lady that works there has the worse customer service I've ever experienced. Definitely would rather waste money getting my ring resized with another place than come back here again. Good customer service goes along way. Definitely DO NOT recommend this place.
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June 2023 by John Gonzalez
I had a great experience, and the customer service was terrific. Thanks for cleaning my silver chain!
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April 2023 by Victoria Oliver
He did a great job with the sizing, but during the cleaning he took all the antiquing off. They redid the antiquing free of charge, but it was a very sloppy job. I was in tears after I gave it a closer look. The pictures wouldn’t let me get it up close enough to see all the sloppy spots. So disappointed.
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April 2023 by barbara walker
Jewelry Ltd is the best! I had stones set and jewelry repaired. Everything came out beautifully! The customer service was excellent, Loretta is so friendly and helpful, and Terry is the best jeweler I have ever seen. They will forever get my business.
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February 2023 by Rocamontes
Had a hiccup with my wedding band. They were great and took great care of everything. They are very busy . May have a wait for repairs but they do good work.
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January 2023 by Breanna Price
I brought my grandma here to replace a battery on her watch. She said the store was extremely nice and the staff was fantastic it took all of maybe ten minutes to get a new batter and she was happy as a clam. I would definitely recommend this store to anyone looking for repairs or just shopping!
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October 2022 by Jordan Coleman
I brought my grandma here to replace a battery on her watch. She said the store was extremely nice and the staff was fantastic it took all of maybe ten minutes to get a new batter and she was happy as a clam. I would definitely recommend this store to anyone looking for repairs or just shopping!
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October 2022 by Kathryn Krenn
The lady inside was so kind! I had my wedding ring clean and she offered to do my necklace and earrings which were also purchased at Zales
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October 2022 by Debra L
These people are so helpful and kind I have taken my watch there twice.Once to get it fitted for my wrist and another time because it needed a pin.they are very generous and kind.thank you so much for your help ☺️much appreciated
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September 2022 by Christopher Hauk
Awesome work By Troy❗️❕️‼️ ! 5 stars on Repair couldn't even tell it was Repair on necklace.. Awesome work! Professional staff, even got a Hand Signed Thank-you Card! Thanks?
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September 2022 by Craig Claybrooks
Best jewelry store I’ve purchased from! Awesome customer service, very friendly and very professional. Comfortable transaction with great knowledge and detail. Irene is the best ever!!
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August 2022 by Matt Hansen
Stop by here today and the owner, Mr. Wood, was very friendly and helped take a few links out of my wife’s watch.5 star service and recommend anyone looking for jewelry needs to stop by this place! I’ll be back for sure come Christmas time for the wife!
