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February 2024 by John Haskins
Positive experience. Walked in yesterday with no appointment and was checked in and in a back room within 5 minutes. The two ladies who spoke with me were professional and efficient. I had a friendly conversation with one of them. The needle prick was unnoticeable. Confusion over my ordering doctor was quickly resolved. Lab results were in my inbox in less than 24 hours. I do think opening the venetian blinds in the waiting room would make it feel much more inviting and friendly. I also wish the automated telephone answering system would have allowed me to reach a person so I could have asked a question unique to my situation rather than having to drive 40 minutes to ask it in person. I'm grateful to the staff for taking good care of me.
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January 2024 by Cameka “Ms.Meka” Johnson
This place was nice and clean and the staff was very nice and they are fast too. I took my boys to go have lab work done and we was in and out in like 10 minutes
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December 2023 by Vikki Ann
I was confused about the process and just needed some explanations about what would be the next steps moving forward for a quick process. This is my first time having insurance but I could tell that one of the women was just annoyed at each of my questions and confusion. She was raising her voice and didn’t have any patience. I will gladly find an appointment and service elsewhere. She was so rude and irritated by needing to clarify things with me, I really don’t want to come back. Terrible attitude.
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November 2023 by Jeremy Crawford
Great experience but wow when they pulled out the needle mmmmm they got me! Burn baby burn! But super nice quick. Fast results for my doc to find out my dad bod is better off than it looks!
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October 2023 by Sarah High
This was the most disrespectful location in the medical field I have experienced,the ladies at the front were so rude,I walked out and told my doctor not to send my order to them!
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October 2023 by SolarWinds -
This experience was a surprise as they were always so nice before the staff changed. This staff was rude and argumentative without cause. I was in a good mood when I arrived. I was not rude to them, but they were rude to me, and for no reason. They acted like they hated being there, especially the phlabotomist. I tried to lighten the mood by asking her about her career and that it must be interesting. Where did you train? I asked. She told me that she didn't train, which is not true. You have to have a license to draw blood in Texas. I know bc I had been trained as a dental assistant, and we were taught about some of the other medical professionals we may encounter during our career. She just didn't want to be nice. Well, it was obvious I was not going to get any civility from her. I left there feeling like I had been assaulted and wondering why I was treated so roughly. I was glad to get out if there.
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September 2023 by Pam Hadley
My adult kid has extreme anxiety and the girl who drew their blood was so kind and considerate and talked them through it as well as was incredibly gentle. So impressed. Wish I could remember her name but she was not new to phlebotomy!!!
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August 2023 by Mrs. Robinson (EDR)
By far the worst experience I've had at Labcorp. I won't return to this location and it's literally 10 minutes from our home. The wait times are ridiculous, even having the earliest appointment (an appointment in general). The service is terrible, rude and argumentative staff who are incompetent as it relates to knowing how to run billing or explain patient responsibility. This is my second experience like this with them. I thought they were having an off day so I didn't think much of it, but no this is who they absolutely are. They are not indicative to how this brand typically shows up. I've had great experiences with other locations but I allowed convenience to supercede professionalism and superior customer service. Never again.Be careful sending your elderly loved ones here for lab work. I've witnessed less than appropriate behavior from staff. From being very curt and condescending to essentially ignoring them on purpose because they didn't care for their line of questioning.They're slow and rude.
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August 2023 by Karen GB
Just walked in to give sample and lady was the most disrespectful person I ever met in my many years on this planet. She not only questioned me like I was an idiot but she was the most hateful I’ve ever experienced. Beware if you’re a senior citizen. The other lady there was the one I dealt with in the past was very professional but the one at front desk was the problem.
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July 2023 by Ana
I am extremely afraid of needles!Looking at the reviews for this place I was hesitant to come. But I must say, this was the best experience ever. I was able to lay down and have not felt anything!The whole blood draw was done in 5 seconds or so! And I did not pass out this time!
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June 2023 by _Fragment
My visit was incredibly quick and easy, check in was super simple and she had me in and out within 15 minutes. I always dread medical visits but this was really easy, appreciate this place.
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May 2023 by Ms.Dawn Linebarger
lost one of my lab orders, I'm not doing it twice because yall are to busy chatting to pay attention to your job
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March 2023 by Lanell Reynolds
This is the slowest place and not friendly at all .second time here don't think I will come back
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January 2023 by Ann Simpson
Although quick and friendly, have never experienced the pain and very large dark needle - already put together sitting in a bowl, blood draw associate used. Still have pain arm all way to elbow. Questioned size of needle, said using light colored which was smaller. It was a dark long needle. I am a geriatric patients having every six moBlood draws since 2009. Never experienced this before. Before this visit, Always very careful and puts needle together out of sterilized new package. Having needle-very large and dark, put together when coming in room for blood draw, does not give one confidence of sterile and most comfortable technique. Cannot find a way to contact the supervisor by phone.
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September 2022 by Carol F.
At the time of blood draw, I was told results would be available on lapcorp website. Still no results. No one answers the phone. I drive up there & wait 10 mins in the dark lobby with no one at the front desk. When she returns, it's a rude "did you sign in" ... I told her that I was here to get a copy of my lab results. She said we don't release them to the patients. I asked why they aren't on the website either. She said, call your referring doctor. Rude, unprofessional & flat out lazy !!! That's fine, when you send me the bill .... I'll let it sit. Same respect you gave me.
