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December 2023 by Kristi N.
Between my husband and I we have been treated by a couple of the Doctors. We have had our questions answered and have been well taken care of. The office staff is super friendly. This round of injections I have been treated by Candace and Tiffany. What a dynamic duo! Efficient and caring. They have made this whole process run smoothly from insurance to the stick. They are a huge asset to this clinic.
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November 2023 by John Robinson
I have had 2 different jount replacements now and Dr. SHIV PATEL is the absolute best. His bed side manner is great and his surgical skill is second to none. I highly recommend him if you find yourself in need of this type of service.
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November 2023 by Larry Barnes
Dr Shiv Patel did a wonderful job in repairing my damaged shoulder. Dr Patel clearly explained the damage that had occurred and the surgical repair that he performed. Dr Patel listened to my concerns and all follow-up, post-surgical visits were efficient and thoughtfully done. A completely professional and positive experience. JOB WELL DONE! Thank you, Dr. Patel !
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November 2023 by Dyllan Carpenter
I wanted to leave an excellent review after receiving excellent care. Candace Mullins, Dr. Alfonso Barragan and the nurse whose name I believe is Thai, were very kind, informative and professional. I would absolutely recommend this place to anyone needing Orthopedic care. Thank y'all so much for the amazing treatment!
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November 2023 by Maria Tatum
Went to the after hours clinic today I was struggling with walking and to get in due to my injury I barely made through second set of doors and the receptionist at the window tells me they are closed due to the event they were having today. I told her I called and the automated system didn’t say that so that’s why I was there. She then continued to be little me and say it’s all over the office and Facebook that I’ve should have known and slammed her window shut in my face. I asked her name she didn’t give it to me but she was still talking about how dumb I was and etc. I told her she was rude and very unprofessional. There was a guy there cleaning up a table who said he was going to report her to but he didn’t even work there. Unbelievable on how I was treated in a matter of seconds. I was referred there from the ER I had no clue what was happening today. So now I’m still in pain ,crying and my ride had already pulled off. She didn’t even consider my injury, or me struggling to even walk in or that I wasn’t aware of whatever event there was today. I know one bad apple doesn’t mean the whole place is bad. Not even sure if I’ll go back at this point
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November 2023 by Alex Rodriguez
I had a great experience at LSO!!! Dr. Dominguez was very professional and I could tell he cared about helping me through my injury. I broke my ankle while in Chicago and had so much anxiety about it. I had never broken a bone before and he helped relieve anxiety around my broken ankle.thank you so much to Dr. Dominguez and his assistant!! The office staff here is also very polite and helpful. Cant recommend this place enough! :)
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October 2023 by Jodi Rae
Don’t expect the Front Office Staff to be friendly or caring. When you go in you’re treated as an inconvenience from stopping them just sitting there in their chairs.
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October 2023 by Azelie Buchanan
I can't say enough great things about LSO, the Physical Therapy team, and Dr. Patel. I started out as a walk-in after hours patient and that was the best decision I've ever made. Within a few months, I was diagnosed and treated for a lifetime worth of pain and discomfort. I was expecting more appointments and searching and pain, when in fact I got answers. I'm so grateful for LSO and would recommend them to anyone. I appreciated the fact that they wanted to try physical therapy before surgery, but when surgery was the only option, I got to have a minimally invasive procedure. I felt like the LSO team was with me every step of the way. My messages and questions were quickly returned and I started physical therapy post operation very soon after. Thank you LSO for such comprehensive and caring treatment!
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September 2023 by GARCIA GARCIA
DR GENGLERS TEAM IS THE BEST BACK SURGEON HE DID SURGERY ON MY WIFE AND HAS HAD GREAT RECOVERY! NINA IS GREAT AND VERY HELPFUL! THANK YOU ALL!!!
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September 2023 by Rudy Gomez
We just wanted to inform others that Dr. John Thomas and his Staff are nothing short of AWESOME! Dr. Thomas and staff are professional, prompt and very caring. All questions/ concerns were handled with heartfelt responses. THANK YOU Dr. Thomas and Staff- GOD BLESS!
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July 2023 by bipin pokharel
Phlebotomist ruined my arm (nerve) during blood draw by injecting needles straight down on my arm , instead of 45 degree angle as anyone should do !!!! on march 2,2023 i came and saw Dr shiv Patel for prp ( Platelet-rich plasma ) for my knee . after 5 months i have decided to write this review so they are informed as well . my issue is not with him but the phlebotomist that prepared my prp and blood draw during the visit. i became the victim of his negligence. i cannot confirm his name but he was a very big guy whos blood draw technique was very aggressive . it felt so painful like he was directly stabling my arm to draw blood i knew it right away because that was the most painful thing i have felt and he kept going drawing 30ml of blood. right after my arm went in shock mode like electric shock running though my vein . i knew something was wrong i even asked the lady assistant this doesn't feel right. they told me to give it 2 weeks and after sometime arm will get better . it was so painful for 6 -8 weeks i could barely lift my arm. i wanted to talk to the supervisor and inform them about the incident but i didn't hear anything back from them . now its been 5 months down the road and my arm has not fully healed and still feels like burning / cuts sensation , very painful still . i have been seeing my pcp and going to see vascular surgeon believe to be nerve issue because of someone negligence and having to go through all this for 5 months and counting ....!! I'm writing this review so they are informed as well on how the person technique and force used during blood draw was very improper.
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May 2023 by Tempestt Venable
Dr evans and the whole staff is amazing. I have also been to the after hours clinic. They are pretty awesome too! It’s not like going to urgent care because it is specialty focused. I highly recommend going to them. Love lone star!
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April 2023 by Delonda Giles
My experience with Lone Star Orthopedic has been amazing so far. Dr. Thomas is an excellent surgeon. I am so grateful to him and his team for the level of care I received and continue to receive. Just a wonderful group of medical professionals and I'm happy to recommend them to anyone that needs their services. Just awesome! :)
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March 2023 by Tony Ernst
I have never done a review. But I've never had a total hip replacement. Dr. Patel is an amazing doctor. He told me from day one that I would be out of pain after surgery. Let me tell you, having a doctor so sure made me happy. But now that I have proof, I'm ecstatic!! Great work and so down to earth. Thank you Dr. Patel, Maribel, and the rest of his kick a$$ team!!
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March 2023 by cdiccha1973
I've had several experiences with this facility & so far only Dr. BAJAJ was someone I felt was doing good honest work. Unfortunately most of the staff working there are so incompetent it's sickening. The first Dr. that I used game me zero relief from injections in my neck & then suggested they move over to my right arm & try more injections there without doing any kind of further research. I'm not a Dr. & yet I still know this made no sense other than milking my insurance & wallet. I only returned to this office to see Dr. BAJAJ after he didsurhey on my mother's knee replacement but it's a shame that the staff working under him continues to drop the ball so that I may be forced yet again to look somewhere else for what I need. I don't know how places continue to do business this way & stay successful.
