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February 2024 by Courtney Lowry
The best Metro store to go to !!! Tony is always going above and beyond to help get you what you’re looking for while staying on budget. Highly recommended this location !!!
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February 2024 by Elizabeth Scott
These guys are great they care about there customers unlike the one in cleburne on main St
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December 2023 by Joshua D.
On December 9th I went there to add a new line the person working there LIED about several things including a tablet with free internet connection (no calls) for as long as I have my plan and that my next bill was included and the next bill would be $96 on February 9th and on the 9th every month after both lies it is $130 and due December 26th! He also added my line as a stand alone phone number for $70 a month (customer service fixed that in 5 seconds I guess he makes more commission on that plan?) Anyway customers beware at the alsburry metro pcs they will lie through there teeth and say stuff is free to get money. Dude seriously reminds me of a Ferengi from Star Trek.
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October 2023 by Esther Saunders
Great store top of the line costumer service.
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July 2023 by Jacob Proffer
My dude tony had excellent customer service. I would definitely recommend anyone with issues at any other store to come ask for tony at the Wiltshire location. He definitely deserves a raise. I appreciate his help very much.
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May 2023 by Charu Ponchi
I'm really impressed by the amazing customer service provided by Tony. I've never seen such a dedicated and professional employee in any MetroPCS store. When other store people says no to you, Tony says "Let me try" , and guess what ....... here comes all my contacts and photos. Keep it up Tony!
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May 2023 by preston perkins
Tony and Roy were very helpful and got me two new phones with cases for a very affordable price! Got to metro pcs in Burleson and they will give you a great deal!
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May 2023 by Melissa Pendergraft
I buy a phone from customer service.had problems with it would not work at all.when in at cleburne no help ..so I when to Burleson help a little.but now they are tell me you start with customer service you have to finish with them.burleson was not wanting to help anymore.i payed for the new phone plus to activate and over 60.00 in gas so far for all the run around I getting customer service say one thing ..the say another .this all started on April 17 2023...today is may 4 2023...I was told to send the phone back and would be send I new phone I am still waiting...iam very disappointed ☹️
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April 2023 by Lori Anderson
Tony is always there to help when I have a Metro by T-Mobile emergency!He helped me with a high end phone and tablet!I love the way he cares about his Customers!!!
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April 2023 by Tana Brown
I had a great experience metro PCS with Tony he is the best given 5 stars plus he help me through a lot. A big thank you to Tony!
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March 2023 by David Barnett
We received excellent customer service from Tony! Will keep coming to this store only. Great customer service!
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February 2023 by Rebecca Grant
Went in for a new phone which I got for a reasonable price but instead of adding me to my existing family plan they messed up completely and added a new line. Because it's under my husband's name and he works out of town for weeks at a time at times I've now been without a phone for weeks. Not only that but we have to pay to fix it out of pocket. Don't go here.
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February 2023 by David Hutson
My only complaint is that everything I get a new phone. I have to get a new number. But if your trying to be self employed makes life difficult. And I'm getting tired of getting calls and text from the previous numbers owner. And I can't use my number to any of my accounts because it's already been use by someone else.
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February 2023 by mario salazar
I was helped so generously and was able to get through the process fast thanks to Tony. I'm telling y'll need to pull up! Save ya self some ?
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January 2023 by Jennifer Rogers
I love this location and Tony was very helpful! A friendly environment and we were in and out no problem! I couldn't have asked for better service, and I will definitely be going back! Thank you Metro and thank you Tony! :)
