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January 2024 by Honey B
Absolutely love this place... the staff is pretty great too. The atmosphere is so relaxing. Even on the coldest days, it was so comfortably warm and cozy.
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January 2024 by Patti Simmons
Wish there was a larger choice in inseams. I end up ordering my short lengths from the website.
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December 2023 by FÁTIMA TAPIA
they always have new cashier's, really bad customer service
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December 2023 by Austyn Lane
I love my burleson old navy! Teresa the assistant manager is so sweet and helpful! The store is so relaxed and easy to find what I'm looking for in a rush! The signage is always up to date too :)
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December 2023 by Tommy Dixon
They always have something that I can't live without.
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November 2023 by Janice Wise
They good prices very helpful people to wait on you they have some really nice things they have men's clothes women's clothes and children's clothes
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November 2023 by Mich Lopez
The cashier named Brenda very nice and patient, we felt so comfortable with her.
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November 2023 by Thomas L
Bought some awesome jeans on sale for $20 a piece. I love old navy jeans and shorts.
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October 2023 by Lisa C.
I'm not surprised this store has terrible reviews. I buy my grandkids's clothes online, sometimes when they get them they don't fit. Happens. EVERY TIME my daughters's try to exchange them they want to give them a gift card for like 97¢, seriously!?? I paid full price and they always say they can't pull up the receipt by my phone number. I call BS!!! Old navy is ripping people off and I will no longer give them my business. Beware if you buy gifts from here that the recipients will not be able to return or exchange for what you paid!!
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October 2023 by Wendy Guerrero (BellaLeni)
I want to clarify the customer service is 4 stars. No issues with staff.The store itself I will rate 1 star due to health risks to employees. I’ve never seen so must dust in a store. It’s literally everywhere. Even on the merchandise you’d be buying. All the dust mites you can imagine living there right now. Can cause asthma attacks, stuffy nose, itchy skin, you name it. I’m upset because no person should have to work around so much dust. Please hire a cleaning company who will clean thoroughly or you may have to be reported for negligence.
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September 2023 by Ashley Smith
Better selection for men and children.Not a great womens section.
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August 2023 by Evelyn Cooper
Love this place just hasn't been for a while. Nice place to shop. With lots of different designs and clothing to choose from.Pastor Evelyn Cooper
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July 2023 by Dee Donna Greer
I look forward to the "tea special" every Thursday!
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May 2023 by Jim R
Nice clean store in a nice shopping center. Good customer service. The customers themselves leave a little to be desired but that's on them and not the store.
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February 2023 by Mommy & Son A&A
Just went to this location to look for jeans for my job. Had an employee staring me DOWN & continuously askin me if I was doing ok basically watching me racially profiling me & it made me feel extremely uncomfortable ‼️ I can tell I was being watched by her because everytime I looked up she was looking my way . I was there to purchase not steal or just try things on and leave she was a skinny red head girl that was hiding behind the wall when I went to try something on. That made me feel horrible I will not be going to this location anymore and that’s where I usually get all my work pants