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July 2023 by Genica M Speller
The staff is super friendly. I was traveling last minute, and very thankful they had one spot left when I called.Drop off was very simple and when we return my dog was super happy. I can tell he was well cared for.We have also used the grooming services which were excellent.
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June 2023 by opiffle1 Gregory
BEWARE OF PLACES LIKE THIS THAT INJURE YOUR BELOVED PET AND THINKS IT'S OKAY! I. brought my 2 Yorkies in on May 30th to be groomed. When I picked them up they didn't mention any problem but after I got them home I noticed the elder one was not groomed well at all on her face and acting standoffish when I took her outside. Later I noticed her left eye was matting up real bad. Long story short. I took her to the vet the next day and she had obtained a very bad cut in her left eye that the grooming place never mentioned to me. The vet cleansed it well and started her on an antibiotic ointment 5 times a day. Now 2 days later she is not doing well and we are back to the vet. This is very serious!! I WOULD RECOMMEND NOT TO TAKE ANY DOG THERE!! UPDATE ~~ I CALLED AND TOLD THE PERSON ANSWERING THE PHONE and asked for some kind of compensation and was told she would relay to the owner. I have heard nothing as yet. Waiting ~~~~
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June 2023 by Candee Kilgore
I took my dog in to have his nails clipped. He will not let me do anything with them. The girls there suggested using the dremel file because they could get shorter and It would not be as sharp as clipping. It only took 10 min, and his nails looked wonderful. A few more trips and they will be as short as they need to be.
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March 2023 by Robin Donovan
We have been taking our pups to Pet Paradise for years for boarding. The pups are always get excited about going and come back healthy and happy. I appreciate that there is actual green space for the dogs to run and do their business while boarding. I also like that they stay in a room instead of a crate.
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March 2023 by Mark Alexander
These ladies took very good care and groomed Bella greatly. Very fast. I'd recommend to any one
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March 2023 by Phillip Alexander
Great place for grooming my dog. They made Bella happy. On time, and professional
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December 2022 by Tanisha Cook
They do a good job on grooming and we have used them a few times for boarding and grooming but I have to say both my husband and I have noticed the customer service has greatly gone downhill. We have gone to other places where they are very nice but here the girls are just so rude it makes me not want to go there anymore. We had boarding scheduled for a vacation and when I asked if there was any way we could bring our dog 30 min-1 hr earlier because we had a cruise boat to catch the lady on the phone rudely replied back “I can’t get here any earlier than I already am”. They should be more understanding and accommodating and offer earlier boarding even if it’s an additional price. Most people going on vacation tend to leave earlier than 8AM. Even if they can’t be there the lady could have be nice about it. After reading other reviews I’m seeing my husband and I aren’t the only ones they are rude to.
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December 2022 by Kay 13
I love taking my two 60lb pit mix boys to get a groom, they always come home smelling great and looking handsome! The time they take shows!
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August 2022 by Bryan Williams
Great place to take your pups when you are away. We get calls back when we leave messages to check on them. Grooming service is also very recommended. Friendly service when you drop off and pick up.
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August 2022 by Cathy Hughes
Left my furry friend for boarding for a week. Doggie was happy to see us when we returned, and seemed to be just as we left him. I do wish that pictures or video was available during the week of his stay, so travelers can check on their fur babies, but I am grateful for the service of boarding my dog! Thank you!
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August 2022 by Thomas Gay
The staff is amazing!! The girls upfront are always welcoming.They always take great care of my dogs, along with grooming Cory and Nikki do an amazing job!!
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July 2022 by Destiny Rangel
Did an overnight trial run, preparing for a week vacation. Glad I did, I wouldn't recommend. Customer service was poor. I can't imagine what happens behind closed doors with our pets, wouldn't risk it. First impressions are a statement.
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April 2022 by Daisy Gonzalez
Loved it here from making the apt to walking out with my dog! I don’t have an easy dog to groom so I was worried if they would be able to groom but they handled him with care and he came out looking so good! Thank you!
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April 2022 by Mauro Bueno
Our dog was terribly ill after staying there and they tried to hide it from us. Some honesty would've been great. Vet said our dog almost died.
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March 2022 by Kyle Biddlecombe
We have used this establishment several times now for both grooming and boarding. While the services offered are pretty typical and costs aren't too crazy, the thing that really bugs me about this place is the energy. No one ever answers the phone. Scheduling is difficult when they do & the front desk associates always act as if they have the worst job in the world. Nearly makes me feel guilty for inconvenience their day. ?All in all, not a bad boarding facility, but not the most positive experience. Will probably move on and pay a bit more somewhere, that first impression through the door is everything and if I wee the owner, I'd be working on that.
