-
July 2023 by Allen R.
Great store location! Great leadership team! Awesome staff! Great prices! Great experience!
-
June 2023 by Vid W.
I am not renewing my membership to Sam's club. The LGBTQ agenda and child grooming they are doing in their stores is embarrassing. They should be ashamed. Today I took my family into Sam's to get dinner stuff and right in the main isle there was an idiot guy wearing a dress and makeup selling some kind of rainbow health juice. I'm done
-
April 2023 by Dan W.
Probably won't be buying, Sams Club Rotisserie Chicken again. I tried 3 times, the Chicken looked fabulous, Brown and Crispy on the top, the Bottom mushy and blah. I was hesitant at this point. I started cutting the chicken on portions to refer or freeze. The inside of the chicken was FATTY and almost uncooked, so I deboned and the only thing I will be able to use it for is STIR FRY or something like that. I have always liked Sams Chicken over other brands and never had a problem with them, until now in Burleson,Tx. Not a cook, but maybe they have to turn down the flame and cook longer Thanks for your time Dan M Winkler
-
September 2022 by King Karamjy Ekhash
Hard-working, so easy to work with and very responsive, Mr Billy Mike can translate your ideas into visuals something which many Forex broker finds it hard to do regarding trades and investments. Thanks to Billy an experienced, skilled and competent Forex/Binary broker for the superlative, enormous and outstanding services you render on my account as I deposited on the minimum plan $500 shockingly I earned over a profit of $6,940 within 6 days. I truly appreciate Billy for his guidelines, directions and assistance I gain my FIANICIAL FREEDOM. Don't miss out this great opportunity out of ignorance and quickly contact Him on
Whats-app: +1 (904) 701-8384
Email:
[email protected]
-
August 2022 by Camaron V.
Had the wrong number in their system apparently, and someone answered the phone this time.
-
June 2022 by Tina M.
This store is clean and the majority of the staff are amazing!! I'm trying to purchase a floor model cabinet that is damaged. I had to give up my first born to get them to offer 10% off. I said No!! I really want this piece but come on, it's broken.
-
May 2022 by Jennifer Nassiff
I recommend sams but if there is a limit on items the employees need to be aware and enforce it! This lady bought more than the allowed number of formula and that left none for the other mine needing formula for their babies.
-
March 2022 by Gloria Jordan Z.
unable to get a new master card to get my money back. No one answers the phone & hung up on me.Gloria Zimmerman214-546-4915
-
August 2021 by Vicky M.
We've been going to this location for about 5 years and never had an issue. Now with the option to use app AND pay- makes everything 10X better. There is a location, heading West, that I absolutely refuse to go to because of the accessibility. It drives me bonkers. My family knows better than to go to any other location than one in Burleson.
-
April 2021 by Kemuel D.
Left my card at home and was told I couldn't get a temporary. My wife, a nurse temporarily, put her best friend, a nurse, on the account to take advantage of their front line personell covid discount. I was unaware of this. The clerk was of no help and when I explained that I've shopped here for the last 5yrs with no issue, she stated that I couldn't use the account without being named on it when in the past I've literally sent my son to pick up too many items to count with no issue. No wonder their reviews are so low.
-
April 2020 by Rita J.
My husband & I went into Sam's around 11:30 AM this morning. We are senior citizens and missed the times for our shopping. Not thinking we were stopped at the door which was told to us we could not go in together as there is now the new rule "1 person per household". Since we came in the same car together & have the same address were told again only 1 person allowed. My husband went out to the car as I went inside to pick up my prescriptions. I looked around the store & did see more then 1 couple walking together. When I got back outside my husband said he watched 4 other couples go in together and were allowed to go into the store together. So why weren't they stopped? This was in my opinion completely wrong. Why were we targeted? We did not make a scene. What we should have done was ask for the store manager.
-
April 2020 by Koe L.
Oooh what an experience at Sam's... On yesterday 4/4 my husband and I attempted to go to Sam's to pick up a few things... i.e sea salt, onion powder, potatoes and some other non-essential products. The problem is, I made sure to check for any COVID-19 update on Friday just to be sure I was in compliance. Based on the app site and other site I read, they were allowing 2 customers per one membership card. So my husband and I went in as planned and then we're greeted in such a way that I'd never experienced at Sam's before... "STOP, only one customer is allowed per card!" an associate yells. Well I'm caught completely off guard b/c the app did not say that so I simply state, "well your app stated that 2 customers are allowed per one membership card". Whhhhhy did I say that... she goes on and states, "yeah I know but I'm telling you that it has changed" and proceeded to look at me as if I'm wrong. Now, I completely understand if things changes overnight but there were no updates on the app site or on the windows as you entered (just a bunch of associates yelling "wait, wait, wait, oh no stop, no sir, no ma'am comeback". This is a very challenging time and we must all try to protect one another but I do believe it could have been better handled. Note: Sam's if you must change your procedures spur of the moment, please have more associates equipped with better customer service. Because even after I went in (and let me add it was cold and raining) I left b/c I felt at that moment it wasn't about customer care it was more about the staff. Trust me, I want the staff to be protected as well, but if that is the case then you should think about closing until this is over. Simply put your staff is starting to become rude and probably unappreciated which is spewing into horrible customer. FYI:The app still states that you are allowing 2 persons per membership card as of today 4/5.
-
February 2020 by Alexis S.
Not helpful, never know anything and just rude. Customer service lady looked at me and said, "this is not to checkout!" Umm, I wasn't looking to checkout! It's customer service so obviously it's something else.
-
December 2019 by Rex Kyle R.
My wife and I love this store. Never have had any problems at all. We like the idea of having to show your membership card when you arrive. Keeps out people who want to steal merchandise. We have no problem with the pick up service at all. We do not use it as it is extremely burdensome on the employees to try and fill the orders. Never should have been started in the first place. The gas prices are reasonable and low. About time QT had competition. Keep up the good work for us at least.
-
October 2019 by Heather B.
Being hasseled now to stop and block the entrance to have to find my sams card so I can enter is ridiculous. I can't buy anything without it, so why do I have to show it to get in. This store's new policy is crap. The employees who hound everyone walking in are extremely rude!!
