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November 2023 by Rita Chism
Very poor customer service. I went and got gas this morning, and it was a prepaid on the pump, so i left the gas thing and put it back so the person can get their money back. so it canceled the transaction, and I was about to put my information on the pump and paid with my card in the middle of pimping my gas. The worker cut off the pump. I went inside ask can she turn the pump back on she claim I was using someone else money and I advised her it was cancel and I put my information in and showed her receipt that I use ny card on the pump. she started cursing me because she messed up, and the only thing she had to do was give the man his money back.. call back up to the store to speak with a manager, and the workers kept hanging up the phone
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July 2023 by UC-17 JM
Lady had door locked I had to pay with cash at the pump. With 2 other people coming to the door with no response, some lady walks to the door looks at me and walks back. It was not during closed hours
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July 2023 by Lorena Ortiz
Tina and Vanessa the Manager need to be properly trained on how ID’Ing someone works or just fired horrible customer service and I also think she was being racist would not even let me get a word out! On top of that there are leaks in ceiling, toilet has cardboard on it which is very UNSANITARY! And the Gambling certificate on the wall is expired we are in 2023 and it says 2021 osha and BBB will have a field day with this one:)
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July 2023 by bryah montoya
Horrible management. My husband went in and tried to buy three energy drinks for $4 (sign on the door said 3 for $4) they rang it up at $6 so he asked and the girl manager came out and said she wouldn’t honor it and then went and ripped it off the door right in front of my husband and told him again she wouldn’t be honoring it. So he left, won’t be back.
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March 2023 by Janak Dubal
Price is wrong it is $2.99 for regular gas not $2.62
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December 2022 by Cicii X
Been a customer for years here since I live in the neighborhood!! Never had issues with any employees their before mike- Annie and others in this crew.. I undersStand the importance of id-ing individuals no problem!! But If your going to id…ID everyone and at all times!! Dnt try to make it seem like it’s required only to those u feel the need id from… I have ran into Tina multiple times I’ve been Id by her after she has helped customers of white descent and not ID them! Never done reviews but Tina and whatever manager is their today should go back to training or get a job where they know customer service!! And Tina next time u tell someone to smile make sure your smiling first or mind your business and do your job correctly!
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November 2022 by Zahava Israel
I stopped here to add $15 of gas to a loaner truck I was driving while my car was in the shop. I tried to release the pump at $15 and it wouldn’t release. I had to run in the store to tell the cashier. She told the manager Moe and he stopped the pump from the inside and had to come outside to fix the pump because although he was able to override the pump, the handle was still stuck!By this time $50 of gas had been pumped into the truck. I asked to refund me the difference as this was a loaner truck that I would be turning in later that day. He arrogantly refused. I told him it wouldn’t have been a big deal if I was going to be able to use the gas but I won’t. He didn’t apologize for the malfunction or attempt to make right of this wrong. I understand things happen and I’m very understanding but he was so rude and didn’t care to fix the situation. He also refused to provide me with upper management or Shell’s contact information. He told me to google Shell’s phone number and tell them. Horrible customer service. Do NOT spend money here.
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June 2022 by Veronica Martinez
I wanna know why none of the candy or chips have pricing. And they dont give you a receipt you have to ask for it. I paid $6 for Sabritones.
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April 2022 by Takis Kokkalas
Shelly is my gal here.Clean place!Fast n friendly service!
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January 2022 by Dethroned Sliced Bread, Toasted
Lady that works that over night shift Rhonda I think , She has the kindest soul and I will stop whenever I’m in town for sure...Keep being a blessing girl.
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December 2021 by Raven Reyes
Beware of fraud!!! Seriously thought I had found my favorite stop for snacks and gas but woke up today and they tried charging my card $85.00!!! My card got declined twice at pump. Went in paid. Even had a great convo with manager. Really upsetting to find that shady business!!
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August 2021 by Mark Vande Veegaete
Very helpful. Truck broke down and had to leave it parked. Going to get it now. Hope it stayed safe
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April 2021 by trever weatherford
Do not I repeat do not by any food from this gas station...the taqueria at the back is fine but if you're planning on getting cold food to cook in the microwave DONT!! got a sausage egg biscuit and it had mold all over it
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November 2020 by Will Brumley
Was told it looked like I put something in my clothes. I had my hands full of merchandise I placed on the counter to purchase after I’d filled my new truck. I emptied my pockets and asked the worker if she’d like to come check anything else. She the. Had the gall to say she hoped I wasn’t offended. I explained I was and I’d never been asked something like that in my life. I’ve had multiple government background checks. There was a sketchy looking guy all over the store including behind the counter that was or had been on meth by the look of his lack of teeth and twitching mouth. Will never stop here again. I couldn’t find an owner’s number so this will have to do. What part of my look appeared questionable?
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November 2019 by TS W
False advertising. Their gas machines are no longer accepting discounts. The owners know this and don't care. I simple sign would be nice but again they don't care. Pretty sure it's illegal to charge a price other than what's advertised
