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March 2024 by Sara Davenport
Someone hacked my account got new debit card have tried to use it 5 times will not work stores treat me like I'm a liar very disgusted ?
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February 2024 by rlb jr
MARCELL has great customer service. I recommend this bank to everyone.
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August 2022 by Paul Verwers
Friendly and knowledgeable staff. Always willing to go the extra mile to ensure customer satisfaction.
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July 2022 by Doug Keller
The bank tellers are very helpful and friendly
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April 2022 by D Fen
Customer service is non existent at this particular branch. I highly recommend the Trail Lake location.
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February 2022 by D Len
Customer service is non existent at this particular branch. I highly recommend the Trail Lake location.
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January 2022 by Elliott
DO NOT go to this bank! Debit cards do not ever work! Ever since this bank switched from southwest to Simmons it has been nothing but problems! Staff doesn’t seem to care and constantly making me come in for a new card which never fixes the issue! It doesn’t matter which restaurant or store I go to, when card gets denied the store clerk immediately ask me if my debit card is red, they then tell me how they have never seen so many card errors in there life with this bank! That a lone is a tell tell sign to bank somewhere else! Steer clear!
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January 2022 by Jason Loff
Card just got denied and left me stranded at gas station! Bank told me I had to come in to fix it! I had to have a family member come pay for my gas, was stuck at gas station for 4 hours because bank doesn't know how to make a working debit card! This is my 4th card in 2 months! Every card they issue doesn't work 90% of time! Definitely switching to a more reliable bank!
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November 2021 by Jerry Henry
Horrible bank. Save your time
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September 2021 by Steven fendley
this bank cannot get a simple debit card to work for the 3rd time now which has left me i a checkout unable to pay more than once. dont go here expecting anything to work properly. wish i could give no stars because no one there seems to care
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April 2021 by Michael Ward
Thank you for watching out for the accounts of the elderly?