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January 2026 by Tessa Shank
Gayla and her whole crew are fabulous to work with!
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December 2025 by Genell Posey
They did a wonderful job on my rings, definitely the place to go for fine jewelry
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December 2025 by Melonie Gallagher
I had an extender put on charm braclett , and charms sauntered on , very nice staff , good turn around time .will go back :)
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November 2025 by Casie Watson
I absolutely love my ring! My fiancé said they were so easy to work with and super helpful in creating a custom ring. I highly recommend using Gayla and her people!!
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November 2025 by Erin
I had such a wonderful experience with Southern Gem Jewelry in Burleson. They created a beautiful custom diamond and sapphire pendant for me, and it turned out even better than I imagined. Their attention to detail, craftsmanship, and care truly shine through in the finished piece.
The staff was friendly, patient, and genuinely invested in making sure the design was perfect. They walked me through every step, offered great suggestions, and kept me updated throughout the process. It’s rare to find a jewelry store that combines talent, honesty, and personal service the way they do.
If you’re looking for custom jewelry or something truly special, I can’t recommend Southern Gem Jewelry enough. I’ll definitely be returning for future pieces!
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November 2025 by Phil Anderson
Great place and people
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October 2025 by Hollye Wethington
I had my engagement ring rebuilt and it is amazing. They gave me several options to work with including replacing the missing diamond in my invisible setting. I opted to remake the top with a solitaire. This jeweler did a great job. I am more then happy with the finished piece. It is gorgeous. Thank you so much to the team. The ladies are very nice and so helpful. I will use them for all my future jewelry wants and needs.
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October 2025 by Chris
I just had a custom engagement ring made and it came out better than I’d hope for. Quality work! The service was superb and the whole process was smooth. Thanks Gayla!
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October 2025 by Rebbecca Grandy
Friendly staff, wonderful service
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October 2025 by Danielle Patterson
Very judgemental based on appearance. I have a full sleeve of tattoos and dress very relaxed. From the moment I walked in the door, I was treated like I don't belong. The older woman with glasses and shoulder length hair was the worst out of everyone. I came in with a $10,000 ring and they treated me like a junkie off the street.
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October 2025 by Danielle McInnis
I brought in my engagement ring to see if the store wanted to buy it because I’m struggling financially. I spoke with an older woman, glasses and shoulder length hair. She took my $10,000 ring into the back to price it. After some time, she brings my ring box to me and said she isn’t buying Princess cut at the moment. Trusting her, I put my ring box in my purse without looking in it. I left the store. The next time I opened my ring box, after my husband was able to get the certification for the diamond, I was SHOCKED to see a fake round cut “Cracker Jack box” ring instead of my engagement ring. When I went to this store to have the error corrected, the same older woman told me she didn’t switch my ring and that I should call the cops, so I did. The mall cops came and treated me like a criminal, druggie pawn hocked jewelry. I think everyone looked at my tattoos and judged me as such. There was no resolution except that the old woman in glasses had me trespassed, so that’s on my record now. The cops told me I can’t make a theft report, or a missing report, and that there is NO WAY to track a lost diamond because there doesn’t exist a database to look up GIA number. LIE. My husband went directly to the BURLESON POLICE STATION to report my ring stolen. There, he discovered there exists a database to track GIA diamond serial numbers and so we provided that to the detective.
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September 2025 by A-A-RON 453
I love this place. They fixed my necklace fast and efficient. I looked around and found unique styles and they can make custom jewelry of anything you want. Highly recommend coming to this place.
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September 2025 by Rashel Moss
Southern Gem did a wonderful job resizing my wedding ring, which I hadn’t been able to wear for years. Not only does it fit perfectly now, but they also made it look brand new. I’ll definitely be using them again and highly recommend them to anyone needing quality jewelry work!
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August 2025 by Natascha Ford
Southern gem is the BEST! I needed to have my wedding ring repaired. Service was exceptional! The repair affordable and received in a timely manner with updates along the way! Everyone is so friendly! Gayla and her team will take great care of you- with integrity, kindness and honesty!
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August 2025 by R. Smith
I had a wonderful experience at Southern Gem with Gayla and her team. I was on a quest to find just the right center stone for my setting and they made sure I was satisfied. Highly recommend!
