“Always had outstanding customer service while here, but today was above and beyond. Had an emergency with my vehicle and Nathan and Dayton up front were great communicating with the manager to get me in after hours. Thank you to the front desk, management, and especially the technicians for getting me covered.”
“my son's truck wouldn't start last night (jumped it) or this morning (jump started it again), took it up to Mavis requesting new battery. but the service manager Chris said let's run diagnostics on the battery first, I don't want you to spend $300 if that won't fix the issue.
After an hour of various tests, the mechanic determined that the fob had a dead battery - that's why the truck wouldnt start and the automatic start wouldn't work!
He even pulled up a youtube video showing me what battery to get and how to replace it.
These guys deserve a round of applause. They easily could have charged me for numerous expenses that would not have even solved the problem. Not all heroes wear capes, but Chris should.”
“100/10
Probably don’t matter but I’m a single mom and IM JUST A GIRL
Staff is super nice and helpful
I drive in from midland 4/5 hours away any psi was super low and ofc it was a nail/screw idk
I was gonna keep driving BUT I have my kid, had to take care of it.
Thankfully they had me in and out with in 15 min
Very heartwarming- idk what I’d do if I had a blowout on the high way idk
THANKKKK YALLLL”
“Convenient location! My tire went out less than a mile away from this location on my way back to Central Texas. They got me fixed up quickly and back on the road. They have open bays with great lighting, and the service was quick and efficient. Would definitely recommend! 🚗💨
*I travel a lot so there's always a risk for hazards. I'm in need of puncture resistant tire 😂”
“Josh Geer and associates were very resourceful and professional as they helped me find the exact truck that I needed and wanted, versus trying to sell me an upgrade that was beyond what I needed I love my new truck and the Jerry Chevrolet team took great care of me and I’m very happy!”
“The guys are always friendly and helpful, and give 100%. But they are young, (what I would give to be their age again) and need just a little more experience. Of course, the best way to learn is by doing it, but it helps to have someone they can watch, and maybe help out when they get in a pinch.
I see these guys learning, but they don't have someone to learn from, and that is what would lift them up, and make them really good automotve techs.
The young guys manage, but Sam's, and Sam's customers would greatly benefit by slipping a good leader in there that the youngsters can look up to (and help them through a pinch or two).
Sam's management, listen up. I'm not saying they need a supervisor, or a boss... they need a leader who leads them without them knowing he is a leader. You know what I'm talking about. Take better care of your youngsters working in the automotive dept.... give them a leg up, it will pay off.”
“They really took time to explain to me exactly what the problem was and were able to get the part I needed quickly. My diagnosis and repair were finished in the same day. I will definitely be going back for future maintenance and repairs.”
“went there for a tire losing air, after going to a few places, they spent time to figure out that the valve core in the valve stem had something wrong and replaced it. will definitely going back!”