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December 2023 by Angel
The best wash 100 percent recommend. Customer service is way better they actually care about how are cars come out after the wash. They are all friendly and helpful. They make sure we are satisfied with are washes I could go on and on but 100 percent recommend them love the workers and manager.
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December 2023 by Brett ZeroTech
Do Not Use this wash!!! The customer service is non existent and the New Manager is terrible! The other staff members apologized for his rude demeanor! The was was broken again! I have seen lot of negative reviews at this wash, wish id have read them sooner!
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December 2023 by Daniel Venzor
How To Not Grow Your BusinessInstead of keeping the people around that were marketing and pushing awareness of the company to the local area, they instead fire them and replace them with an incompetent idiot that doesnt know the first thing about running a successful wash. Since they can't grow their business, they raise prices instead to try and offset their customer losses. These guys are literally running their own business into the ground because they don't know how to actually build it up.With so many options in Burleson, this company won't last long with their poor leadership and lacking marketing skills.Go ahead and have this removed. Won't change facts. And won't stop others from posting similar reviews. ?
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December 2023 by Jason Friesen
They put me on their monthly $34.99 plan without my authorization. They had a promotion going that I accepted to cover washes for the month, but told me it wouldn't continue unless I authorized. I've heard of issues with this so had them confirm that I authorized one payment only. They charged me the past 4 months. I called them and they acknowledged they shouldn't have billed me but by policy they could only refund 2 months. I'm out $70 for something I didn't request, authorize or receive a service or materials for. Sounds like fraud to me. Watch out...
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November 2023 by Jason F.
They had a promotion for one month or two week, I can't remember, of car washes. I've heard of problems with them continuing to bill when service was cancelled so I didn't want to do anything more than just the one payment. The attendant confirmed they wouldn't extend service or bill again unless I authorized. I've just discovered they have billed me $34 for 4 months. I should have noticed before now, but this is fraud.
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October 2023 by cindy hernadez
Car wash is good vacuums sucks! I have been with them for 2 years and after going today Iam defenitely canceling my membership. The way it’s decorated this for Halloween is awful so bloody and my kids are terrified! Worst part is that they don’t take it down after the 31st. Why decorate at all? We’re coming for a car wash not a hunted house! it’s ridiculous!!!!Services: Auto detailing
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September 2023 by Evelyn Del Cid
I love coming to Tommy's Car Wash. I love that they have an area to clean your carpet, and they also provide drying towels you just have to ask for these. One of my favorite parts is that you self guide to enter in the wash. I have had bad experience with other car cashes where the person that guides you is a total perv, but at Tommy's I feel very at ease.
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September 2023 by Matthew Essex
Having a dually limits public washing options in general. As a result I’ve detailed my truck myself for years. If you’re looking for a great option for a consistent maintenance wash to keep your paint healthy and moisturized Tommy’s Express is my go-to recommendation plus they’re capable of servicing dually trucks at fair prices ideal for weekly maintenance visits. I will also note, I’ve not had any issues with swirl marks what-so-ever on the dark paint. Lastly, their staff Is top notch across the board, thank y’all!
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August 2023 by Betti H.
The back of my mirror came off. I have been trying just to get someone to call me and work with me. It has been a month and zero communication even talk to the corporate office center and they're not even communicating with them to many other car washes to pick from this point is definitely thumbs down they do not care.
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August 2023 by Matthew E.
Having a dually limits public washing options in general. As a result I've detailed my truck myself for years. If you're looking for a great option for a consistent maintenance wash to keep your paint healthy and moisturized Tommy's Express is my go-to recommendation plus they're capable of servicing dually trucks at fair prices ideal for weekly maintenance visits. I will also note, I've not had any issues with swirl marks what-so-ever on the dark paint. Lastly, their staff Is top notch across the board, thank y'all!
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August 2023 by Mr. G
Amazing.Definitely beats all the other old car washes around those not around.It’s belt driven it doesn’t scratch your wheels when you pull in.The cleaning brushes are very well placed and thought of to clean your vehicle.Definitely a modern set up!!Definitely worth it!!
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August 2023 by Gabriel Huber
Tommy’s wash did a really good job of cleaning my truck. Roman, their employee, did a great job of explaining their plans and services. I recommend them for a good car wash at a good price.Services: Auto interior vacuuming
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July 2023 by Christie Bilbo
Nice car wash. Clean facility. Got through fast with no wait. I didn't know that they had a mat wash. Next time I'll be trying this out.
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July 2023 by mikayla
I have been to several other Car Washes In Burleson but I love how clean this makes my truck come out. Not only do I love the car wash, but I have got amazing service from every staff working here. Nick, Scotty, and Kaiden are always very nice and punctual about helping! Would highly recommend!!Service: Vacuuming
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June 2023 by Crystal “Mermaid Mystic” Garza
I am quite please with my Tommy's subscription. My car stays on fleet. Decent suction on the vacuums at this location and my favorite part is the mat washer!!
