“One stop shopping for all your collectible and gaming needs. Great place for gifts, for your family and friends or when you want to treat yourself. Definitely prefer shopping online at their site versus going in to their stores due to the size of most brick and mortar locations.”
“Shopping here was one of the best customer service experiences I've ever had.
Aside from just loving the store conceptually, the staff was SO incredibly attentive and helpful to me looking for pieces I need for an upcoming project (which I found, and thensome) - which I especially appreciated given the store was also filled with small children and their parents for a birthday party.
Honestly, it was one of the best shopping experiences I've had in a long time. 10/10, would recommend.”
“I will only bring my electronics to retro madness they are so polite and very professional and very honest if there's something wrong they tell you the truth they don't sit here and try to take your money and all the gentlemen that work here are very very nice. Don't take your electronics anywhere else .”
“Was pleased with my first trip there! I got a brand new baby tub and also a used diaper genie for less than $25 and it would’ve been almost $100 if bought off my baby registry. The cashier was super nice and explained a lot of how the business works to us!”
“The associate didn't greet me or tell me about deals. However, I did overhear her discussing deals with a couple while I looked around. The establishment has a variety of items. plus, there's enough space to walk around without being in others' way.”
“I cannot express the joy from my experience here. Without going into too many details, Lauren helped make Christmas for my 9-year-old nephew by giving up the Toothless bear that she was going to purchase for herself. There is not a big enough reward to give this woman for her incredible kindness and generosity. I cannot thank her enough!!!”
“I had such a great experience. It was my first time at this location and a women named Destiny saw that I had my hands full with my two year old son and helped me bag my items. She was very welcoming and friendly. She also went to put my cart back for me. I have been to five below plenty of times at different locations and this was the first time someone went above and beyond.”
“Down-to-earth, helpful and kind. Customer service is more than expected now days. Todd was very fair when it came to pricing. Highly recommend if looking for vintage toys. Great selection! Will definitely be going back!!!”
“What a gem. This place has comic books, board games, dungeons & dragons stuff and a fairly good-sized area to play games with others and figurines. They also have board games you can demo and play in store before buying. Employees are helpful and friendly. Fun events are held here periodically.”