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March 2024 by Jenn D
Was told by an employee to come on Friday for walk in passport services. Came with all paperwork and picture, arrived 20 minutes after driving for over an hour, only to be told they would only take 2 people. Then they told us to go to the sub courthouse for walk ins. Not true. They didn't take walk-ins. By the way... He processed the 2 walk ins by 9:40. Still wouldn't help us with 20 minutes until their 10:00 cut off!
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February 2024 by Andrea Hubbard
I want to thank the Burleson Post Office for having a heart ❤️ My little 5 yr old granddaughter wrote me a Valentine letter, and all by herself found an envelope, found my address in her mother's things, addressed the envelope the best way she knew, and stuck the letter in the mailbox WITHOUT A STAMP! I received it without delay, and I will forever cherish it and the staff at the post office
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February 2024 by Chris Beth Boss
So I started the day off a bit upset with the postal system... a package that was supposedly set to arrive today suddenly ended up in Denton. But a fairly quick phone call to Burleson Post Office quickly cleared up what happened. I won't be getting the package for a few days, but I really appreciated the helpful assistance that the gentleman there offered. It made my day feel much better!
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February 2024 by suraj shahi
You guys need to hire a professional or train someone to take good picture for the passport and not stress customer out especially if its a minor! Worst picture taken for my little kid! Would never come back here!
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February 2024 by Susana Williams
I've never seen so many miserable,rude depressed , rough looking and slow to work staff members . Worse Saturday morning experience.
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January 2024 by Bill Smith
Had birthday cards delivered opened and or missing it's whole contentsI'm founding out that other people have been missing their contents of their package tooSomething is going wrong here
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January 2024 by Anna and Bob
"Delivered" a package. Left it leaning against a fence post ar the end of my driveway. 8 feet from the road where anybody could just pick it up. Worthless.
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December 2023 by Jacqueline Hubbard
Long lines no matter when you go and rude workers.
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December 2023 by Hooked Grip
John is so nice and helpful! One of my best experiences at a post office. He was able to help me with everything including international shipping with ease
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December 2023 by Tonya Cundiff
Martha was very fast and efficient, they were extremely busy but she knocked out the line.
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October 2023 by Kyle Woods
Way to go, USPS! Showing us what "good enough for government work" really means! "Do not bend" stamped on both sides is BRIGHT RED LETTERS, and what's that I see? A huge crease right next to the stamp! You lazy morons just can't be bothered to do your jobs properly, can you? If you're not putting things in the wrong mailboxes, you're damaging the mail!
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August 2023 by Tammy Cummings
I’ve always had a good experience until today. There was a girl there that I’ve never seen working before by the name of Courtney. She was beyond rude to me because I asked her to tape a label onto my envelope. She informed me in no uncertain terms that that was not some thing that they did but she would do it today as a favor because someone left some tape behind, I told her I would be happy to buy a roll of tape myself if that helped. She just side and said no I will do it this once. Hopefully, Courtney is only there temporarily and will not be there the next time I need to come in.
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August 2023 by Troy Scott
They are SLOOOOOW!!!Line out the door and none of the team members have any sense of urgency.Worst post office I’ve ever been in
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June 2023 by Brenda Sandoval
Timothy was very kind and helpful. With my passport mailing process. Thank you so much
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May 2023 by Jennie M.
I was able to get my business taken care of quickly. I did have to go next door to the Public Library & e mail something so I could complete what I needed.
