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December 2023 by Joe G.
Don't bother doing business here, they sold faulty product and don't want to deal with it. Give you a complete run around and make you call various numbers and then transfer you around back and forth. Go to CVS or heck even Walmart has better customer service. TERRIBLE!!!!!
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October 2023 by Savannah S.
The girls here do their best to do their jobs quickly and correctly. I appreciate their hard work and willingness to explain things!
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August 2023 by Jennifer M.
Within the last two weeks, they cancelled two prescriptions without any notice of why. One of which was my ADHD medication and another was a medication for my nebulizer. I have pneumonia and could have desperately used this one medication to get better faster. No phone call on either. Tonight was the first time I could talk without coughing so I called to find out what happened. The female pharmacist named at night called at 11:30 pm on 8/20/23 extremely rude acted like my profession was a pharmacist. She told me my ADHD medication was backordered and they don't know when it will be available. 1st time I'm hearing this. She then rudely says I need to find the medication somewhere else and then call the dr to tell them where it is at. They can't transfer between locations (again something I didn't know). She argues with the type of medicine the 2nd prescription was but informs me it was a medication for my breathing machine. This was also out of stock and canceled without notice. Wow is all I can say! I went to the hospital earlier this week because the bronchitis turned into pneumonia and this prescription probably would have prevented my hospital visit. Back to tonight's phone call, I asked the pharmacist if she understood why I'm so upset, she didn't care. She made excuses for the behavior and talked to me like I was a dog! I hope this review gets to the right people at Walgreens to have swift action done. She hung up on my when I told her I hoped this phone call was recorded and for her to leave a message for the pharmacy manager to call me tomorrow. I called back and spoke to a team lead in the store and she was very pleasant. I asked for this pharmacist to call me back to apologize for her unprofessional behavior. She hasn't called.
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December 2022 by Craig B.
I know employers are indifferent and that 'they can't find good employees', but the hostility and rank indifference is stunning.Filled prescription last week. Got a confirmation email. Called today (12 26/22) to check on status. "You are not in our system, I don't see that prescription, you have to have your Dr. call us.. etc etc."Merry??Christmas
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December 2022 by Pamela R.
Had to go to ER last night. Walgreens was recommended so I had prescription called in there. Was ready at drive thru when I arrived. Thank You for being open 24 hrs
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December 2022 by Alan Miller
Not sure I think I bought a calendar
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July 2021 by Misty B.
Went to get a free vaccine. Walk ins welcome, according to signs. Told me they didn't have the one I needed. Told me to go to Cleburne, so I did. Then, Cleburne tells me they don't do vaccines between 1 and 2. Told me to wait or go to Burleson. I showed up a little before 1, mind you. So was a complete runaround! Either they don't really have vaccines or they just don't want to administer them. That's the impression I got from the runaround they gave me. Not a fan of Walgreens, as it is, since they kept giving me the wrong doses of my meds that I need to stay alive and function with. This should've been an easy thing to get done, but it was just a wild goose chase and a massive waste of time and gas. And gas isn't cheap these days! Walgreens very clearly doesn't care about people. Employees always seem unhappy too. Maybe, even poorly trained. Definitely understaffed. I don't use their pharmacy anymore, that's for sure! Unreliable and unsafe.
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May 2021 by Dixie R.
Incompetent. My son had oral surgery, and we had to practically fight them for his ibuprofen for pain. My husband went to get them, and they told him they weren't supposed to fill them until tomorrow. Then he went back an hour later and they left out the pain pills. I call and they act clueless and then hang up on me. They are just awful.