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February 2024 by Aubrey Marquardt
Temple is very helpful and the sweetest girl to work there!! Highly recommend going there just because she makes it a better place :)
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February 2024 by Daniel Dixon
I had to leave CVS because they did not have the products I needed and could not fill my photos. Came here got all the things that I needed including my photos and all the staff were friendly and helpful. Not sure why all the one Stars.?
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January 2024 by Jesus Alberto
I made my line of cars to wait for my medicine, around 10:15 am, at the time of paying they did not have Apple Pay, I had to go into the store to pay and after waiting a long time, people only attended to the cars, no matter how long we had waiting. I had to go without medicine. Thank you
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January 2024 by Steve Perkins
terrible location. pharmacy repeatedly messed up my paperwork. took 3 days to get basic prescriptions filled then gave me the wrong meds when I finally picked everything up. will NEVER return
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January 2024 by Whit Molinar
Wait time is as expected anywhere = It'll take a while. Go early in the morning if you don't have 10-15 mins to spare. The techs are kind and patient with guests, in a high traffic pharmacy. Anyone leaving a bad review is not considering the volume of guests coming through daily. It is unrealistic for staff to be expected to deliver expedited service. Then, expected to be robotically unphased to tolerate the projected impatience of guests. Pharmacies sometimes are out of stock across pharm chains because of warehouse inventory, not the chain location. Techs are not allowed to disclose inventory counts on certain precriptions over the phone. Therefore, requiring in-store inquiry. (All typical).Walgreens Pharmacy employees in Burleson, are doing their job.Only reason I gave it 4 stars is because the voice prompt said my Rx was never prescribed. But, when I spoke with a pharm tech, she said it was ready for pick up. She was polite and helpful. And yes, I've been here more than a few times, and have experienced a variety of different pharmacies to base comparison.
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January 2024 by mari
THIS PHARMACY IS A MESS TO PUT IT NICELY! It's gone from okay to absolutely the worst! Each time I call, they tell me different things. They are completely incompetent and the customer service is the absolute worse! It's impossible to talk to anyone, that's very annoying when they make so many mistakes. They hang up on you then it's impossible to get someone on the phone again. Don't know why I put up with them for so many years well today was the last day for them to hang up on me.
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January 2024 by Kimberly Swartz
This Walgreens doesn’t even deserve 1 star. The pharmacy is extremely slow, tech are very rude and no matter how many times I call to confirm their shipment is “always delayed”. To be fair, I don’t use the actual store so I can’t speak to that but if you are looking for a pharmacy GO SOMEWHERE ELSE!
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January 2024 by Cheryl Wittler
The Walgreens at Wilshire is always clean and uncluttered. The Front Counter Staff are so patient and extremely friendly! I like that the store, as a whole, keeps the aisles free of clutter and usually seems to have a staff member just around the corner to provide assistance.
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December 2023 by Sheryl Allison
Nice folks but calling them is absolutely the worst. Wait time is always long, sometimes up to an hour. I finally switched to the walgreens in crowley and it's night and day different. The crowley location has minimal wait time on the phone and Fairly quick turn around with call in scripts.
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December 2023 by Crystel T
Horrible pharmacy
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December 2023 by Elizabeth Clay
They are always out of my medicine ( more than one)
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December 2023 by Heather Oakes
The pharmacy is the worst! Will not go back after this last experience where they told me to call around and find a another Walgreens that has the medicine I need. Why am I the customer who does not have access to their computer system having to call around to find it. The Burleson location is the only one that I have experienced such horrible customer service.
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November 2023 by LovelyNells
They deserve one but ones can be removed. I came to this “24hr” pharmacy twice in one day. First time around the pharmacist act like they can’t find my prescription when I have a notification that it was ready for 3 days.. came back again tonight & nothing but rudeness. “We can’t look up any prescription bc our system is down” but when I called 3x beforehand to avoid confusion they didn’t pick up. You clearly have no work to do so what is it?? I tried to request it be sent to another pharmacy & she said w her nasally voice “Where?? Where? Where can I send it?” Get ppl in here who want to work
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October 2023 by Kelly Lee
HORRIBLE SERVICE! Walgreens Pharmacy in Burleson clearly does not respect my time - nor honor their appointment times. I was the 10th person in line for a vaccine - and arrived 10 minutes early - and was not seen for my appointment until 45 minutes after my appointment time…and then they did NOT have the vaccine! The explanation - Walgreens computer system went down nine hours before so they were playing “catch-up”. Total incompetence!
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October 2023 by Shannon Bass
Would be nice if you had medication in stock! Esp antibiotics!! Been on hold 30 mins to get it transferred and so has my pharmacy I prefer. Only to be hung up on!!! DO BETTER
