Zales Outlet offers a diverse selection of quality jewelry, including renowned watch brands, certified diamond engagement rings, and on-trend fashion jewelry. Customers can explore exclusive designer collections, as well as discounted and discontinued styles at special prices. The store provides a personalized shopping experience, with knowledgeable and attentive staff, such as Jesed and Marc, who are praised for their exceptional customer service. Customers appreciate the staff's patience, expertise, and genuine care in helping them find the perfect piece. While some customers have faced minor issues with the store's policies, the overall feedback highlights Zales Outlet as a reliable destination for fine jewelry, engagement rings, wedding bands, and watch services.
The staff is always very polite and knowledgeable. They do very good custom jobs and I have zero complaints with my entire experience. I went into there completely blind and left feeling good about everything.
December 2024
We have a Zales card but one of the older ones. And they won't let you use it online. In store only. Then when we try to use it in the store they give us a hard time about it. And when we try to apply for the better Zales credit card ,we don't qualify. So we are going to pay off the card and go somewhere else for Jewelry.
October 2024
I went in to get a new band put in on my watch. Well, Zales does not offer that service. The Store Manager Marc Ryals was kind enough to do it for me and did it as a complimentary service. He went above and beyond on customer service. I am a customer at this location for life. Thank you Marc.
