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August 2023 by A. Kh.
Most of the time I’m satisfied with the quality of service at this location. However, on Sunday’s there is a grouchy crew in this pharmacy. When you call them to ask a question they seem to be irritated by your call. I’m not sure how it is on Saturdays. The rest of the week is okay. Currently working on finding another pharmacy with a better customer service.
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April 2023 by Curt L.
The worst pharmacy in Central Texas.. They either don't have the drug, or will have to order it, or they didn't receive the email/fax prescription from the Doctor. This happen 90% of time I try to use HEB Pharmacy in Burnet.
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March 2023 by Sue Ann Strong - Bourland
HEB please check your tortillas!!! I bought two packs today 1/2/23 and both packs have mold in them!!!
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November 2022 by Betty Neill
Why would the deli no longer have fried chicken, etc at lunchtime or other times? Been told if you want some you must call 2 hours ahead to get any.
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November 2022 by Kkk K.
over all good small HEB. staff over all friendly, store generally very clean and stocked. I hope they expand it and add self check and curbside but for what it is it's good. it's a very small store in a reasonably high traffic area so the lines can get long at certain times but the floor managers (csms or whatever they call them) do their best to minimize your wait time by opening more registers if they have registered trained people or directing you to other lines you might not have seen.
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October 2022 by Ursula M.
Professional and fastidious in taking care of customers and are well treated as family.
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October 2022 by Robbin Munson
Good and friendly store, the pharmacy is worth it. No wait shots unlike Walgreens.
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April 2022 by Perri Ann Mayfield
My prescriptions were way cheaper than Walgreens and they were ready faster than I anticipated.
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March 2022 by Angela Gregson
What happened to the days of picking up meds quickly? It now takes 5+ hours for them to fill a prescription. Not to mention the employees aren't the most friendly.
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February 2022 by Eduardo Ramirez
Stopped in on a Hill Country cruise to get picnic items. I was pleased to see it was fairly well stocked and the partners were all very friendly. Sometimes I wish I could return to work HEB. Burnet reminded me of my younger years at the smaller stores.
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August 2021 by Chris Stives
Don't carrie pet meds. Seldomly have any drugs to fill my scripts. Wether it's for me or my dogs. Terribly managed, the store work staff are nice and friendly. But that's no excuse for poor management.
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July 2021 by William Shell
I have always been happy with this pharmacy but today the lady waiting on us at the window was extremely unfriendly
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February 2021 by Karen Bostick Powell
Stephanie, my cashier, was awesome! so polite and efficient!
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January 2021 by James Williams
Crowded people with no mask!
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May 2020 by Heather Jones
With everything going on with COVID-19, the shelves are stocked and plenty to pick from with a limit on items. Thank you to the staff at our local HEB.
