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March 2024 by Cecil Herrin
Had what I needed at a reasonable price.
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November 2023 by SM Zimmerer
Decent service and good inventory selection.
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October 2023 by Noland Hicks
Staff was friendly, knowledgeable, and very helpful.
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October 2023 by Delaney Castillo
Not helpful at all. No one offered to help me find what I needed. And when I finally did find it. I went to check out, and the gentleman sent me to a different register even though I was next in line, and he was almost done. I go to the other register where 3 co-workers are talking amongst themselves. I stand there for a minute, waiting for them to acknowledge me, but instead, they continue talking and completely ignored me. I then spoke up and explained how the other guy sent me there to get checked out. Can you believe that they continued to rudely disregard me as if I was a piece of nothing; not even sparing me a glance. I walk back to the first guy, and he asks, " Were they not able to help you?" I explained what happened, and instead of confronting them to try to fix the situation or even apologize to me on their behalf. He checks out my items as if it wasn't a big deal. So, in the end, they get to go on with their merry day and get away with treating someone like garbage. The thing is, if they were busy, I would've understood. All they had to do was explain that instead of just blatantly ignore me. Thanks, Oriley.
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September 2023 by Christine Lewis
Brittanie is Awesome!! She ran barefoot through the artic snow to find a part that the dealership said was unavailable. She is our Hero!!!
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August 2023 by David Fowler
Knowledgeable and helpful friendly staff
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July 2023 by Annette Feller
Great customer service and had exactly what we needed!!!
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July 2023 by Renee Riddell-Owens
Staff is always friendly and helpful
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May 2023 by Tricia S.
I bought 2 batteries a couple of months ago in Lampasas for my Deisel truck, one was bad so I took it back. The guy at OReilly in lampasas tried over 30 minutes to get it out and couldn't. I went to Burnet OReilly and a Johnny took my battery out and new one in in about 10 minutes!!!! She is Awesome!!!
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May 2023 by Dana Delgado
Great personable service. It's always O'Reilly to the rescue.
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March 2023 by Paula Landua
They were very helpful in helping to find or get the auro parts I needed.
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December 2022 by Devin Lee Reed
Good for general parts and some specialty parts, great customer service and knowledgeable employees.
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November 2022 by LaJean Beale
I left Horseshoe Bay to return home to Plano after a golf tournament, and my BMW got an alert that I needed oil immediately. I stopped in at O'Reilly Auto Parts and spoke to Jeff. He helped me purchase the correct oil and made time to personally add the oil to my car. He would not accept a tip. Jeff was my "Knight in Shining Armour" that day!! I highly recommend Jeff at O'Reilly Auto Parts in Burnet, Texas for customer service!!
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November 2022 by Linda Anderson
They are extremely helpful and very friendly.
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September 2022 by Winna Landua
Got my car inspected and the gentleman change a bulb that was burned out . Very professional and was a very nice person.