Caldwell Country Chevrolet is known for its pleasant and patient staff who provide great customer service. Many customers appreciate the straightforward and helpful approach, with no pressure to buy. The dealership has a reputation for assisting with vehicle orders remotely and addressing questions even months after the purchase. Some customers have mentioned that prices for services, like oil changes and tire rotations, can be high. However, overall experiences are positive, as evidenced by repeat customers who have bought multiple vehicles, including high-end models. Sales representatives, particularly Milton and Zachary, are highlighted for their professionalism and knowledge. The finance manager also receives praise for going above and beyond. Many recommend Caldwell Country Chevrolet for its welcoming atmosphere and dedication to customer satisfaction.
Excellent customer service! Will definitely be a repeat customer.
June 2024
Very pleasant, kind and patient. Got me the deal I wanted/needed when others couldn't/wouldn't. Monica was amazing and never once did I feel pressured. Everyone there was extremely helpful.
May 2024
The only complaint I have is the price! Wow, every time I come for an oil change and tire rotation the price goes up! $119 is a lot in my opinion.