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January 2024 by Nicole Fabbri
My husband and I stayed Christmas weekend. Reservations for a non smoking room were made about 2 weeks before our stay. When we got to the room it was a smoking room. We asked for a non smoking room because I am allergic to the smoke, were told this was the only room available. The room was disgusting and not just skinky from the smell of smoke. The arm of the sofa was partially torn off, the walls and floor were dirty, the comforter had huge stains on it, and the refrigerator had rust on it. We used the comforter and newspapers to cover the floor so our feet would not touch it.The bed was super uncomfortable. We went to the breakfast offered and stopped because there were cockroaches crawling on the countertop. Not only that but we asked for additional towel, the ones we used were covering the floor so we would not walk on it and the guy was rude. We will not stay here again. EVER!
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January 2024 by Tamra Meadows
Couldn't be cleaner! The staff was very polite and the rooms were cozy. I have been there many times with my boyfriend now.
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January 2024 by Tamra Love
I was shocked the rooms were as cheap as they were yet they were really clean and the service was good.
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January 2024 by Janie St Clair
Found 2 bugs , 1 each day. So decided not to eat breakfast there. Room did have plenty of towels, coffee eminities. Bed had dog hairs and tv remote was broken .
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December 2023 by Jose Albarran
Great roms, clean, decent, a good service.
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November 2023 by Marlin Lott
Checked me into a room that wasn't cleaned. Requested house keeping everyday, 2 days out of 7 house keeping came in. 2nd time took my dirty towels and shower mat and didn't empty trash or replace the towels. Need pest control! I've stayed in side of the road motels in nowhere Oklahoma that had cleaner, better service. This place is a joke. Stay at the Best Western, it's older but breakfast is GOOD and house keeping comes in without having to ask.Canton health dept maybe needs an email....
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October 2023 by Mr. Singlendon
We stayed several nights, usually during First Monday with the highly inflated nightly rates.I called from Tyler to see if they could send some receipts for several hundred dollars. They either flat out refused, or played dumb and said they didn't know how to email them! I could not understand the guy's English, so I'm not sure what his excuse was. Anyway, I made the 45 minute one way trip from Tyler solely to pick up the receipts because they wouldn't make any effort to send them-which wouldn't have taken two minutes. We had stayed there for 3-4 days for 3 months because we have 8 booths of clothing at First Monday. Each stay got worse-- either because the rooms were dirty, we could gets supplies replenished, or both. We now use their competitor across the street.
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September 2023 by Shanice Lester
I have paid less for better quality. Bugs everywhere!!! The room was dirty. People were outside the door most of the night yelling or talking on their phone. Smoking in the walkways even employee. Customer service was good when we checked in, but when we voiced our complaint they didn't seem to care.
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September 2023 by L C
Place is nasty. They did the managers special (painted over everything with white paint) on this place. Rooms are dirty and smell like wet dog. Floors, walls, windows and shower are dirty. There were holes in the walls. Some had been poorly patched and some not at all. Chair was broken. Dust everywhere. Carpet looked like it hadn't been cleaned in years. No pillow cases on pillows. My son caught pink eye from sleeping here. I would not recommend this place to anyone ever.
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August 2023 by Nicholas Grochowski
I've been staying at this hotel for a month now and I work for spectrum installing the fiber out here from another state and the manager here Jay has been amazing he has been running everything like no hotel I've ever been at every hotel could take an example from this man because he sets the example that needs to be set My room was flooded when we came back and he got it fixed in less than 30 minutes and told us we could have our room back and everything if I could give more stars for this person at this hotel I would give them all the stars that there could be given thank you very much Mr j for being a great manager and hostRooms: Everything is kept and maintained unlike any other hotel I've ever been at it's always clean everything is fixed working perfectly no complaints in the world this place is amazing I wish every hotel was like thisNearby activities: The pool is always clean the people here are friendly the staff is friendlySafety: All the equipment is always up kept doors are locked you make sure that things are the way they need to be anything damaged automatically gets fixed right away and he is on top of itFood & drinks: Every morning breakfast is out and it's ready hot and waiting fresh as can be
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May 2023 by Bay
The Wi-fi is so horrible and does not stay connected to the internet very long. had to drive to Mcdonald’s to finish some online work because of how bad it was. (planned to stay longer but only stayed one night bc of this) Cleaners only clean rooms when you leave which is upsetting. Staff is pretty chill and polite which is good.
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May 2023 by Ricky Rushing
The room is really nice and remodeled. For the price I was happy with the room. The service was OK. The staff was nice just didn't know any information about the hotel when asked. They don't have house keepingRooms: Rooms are updated very nice
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May 2023 by Marshall J Brown
The linoleum floor at this Quality Inn had hair and dead bugs on it. The bathroom was also dirty. There was hair on the shower walls. Outside the hotel room door was the smell of cat urine. The beds were uncomfortable. The toilet was small, round, too short and too close to the floor for an average adult to use comfortably. The TV was a small 24inch screen with poor quality audio, a thin tinny sound that was hard on the ears. The walls were thin, making our stay here noisy. The free breakfast did not include eggs or any hot kitchen food so we drove across the street and got our breakfast from McDonald’s. We were actually afraid to eat at this motel after our experience with our room.
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May 2023 by Debbie Brumley
Very unhappy with this hotel. Room had a musky smell. Mold on shower curtain. Cigarette burns on bedspread. Whirlpool tub was nasty. Their hot breakfast was cereal and yogurt. Wasted 16,000 points. Another couple paid $215 for one night for the same condition room. Will not stay here again.
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April 2023 by autumn miller
Not impressed at all. The couch is actually a loveseat which is fine except it had crumbs in it. The mattress has some kind of orangish stains around the edges and is covered by a mattress pad, but still gross to me. It’s obvious this room wasn’t truly cleaned! We will NOT stay again.
