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February 2024 by Karl Smith
If you’re thinking about divorcing Verizon wireless, I highly recommended T-Mobile is a great network and Kayla did an absolutely wonderful job and helped me set everything up I cannot remember the names of everyone else who helped me however, everyone at the store was wonderful
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December 2023 by Casey Jamison
Friendly people, good service, good deals
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December 2023 by Faye Tapp
Been with T-mobile for over 2 yrs.. Excellent customer service. Never a problem
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September 2023 by Rob Kirby
Just switch to T-Mobile a short time back Twice the signal and half the money I was paying with Verizon..... Kudos T-Mobile
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August 2023 by Poppa Smurf
Very pleasantly surprised. I generally dread going to any phone provider. This trip was quick and easy. Very helpful and knowledgeable staff got me taken care of in less than 15 minutes. A new record. I will no longer dread going to this particular office.
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June 2023 by Kristy Spurgeon
Just signed up yesterday for the 5G internet due to a large outage & so many mess ups that we had with an other internet company. T Mobile when I got the device home it was an easy set up & when I go into my back yard I still have all my bars we are already loving it also thank y’all for being so sweet & listening to all my questions
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March 2023 by 1111juju1111
Was told by T-Mobile that we could drop off our high-speed gateway device to this store, and when we got there, the employees said they couldn't help and that we needed to ship it ourselves. It says on the email they sent and the website that we can drop it off at any store or ship it. Just wasted an hour driving there.
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March 2023 by Cynthia Fuller
I took my frozen I Phone in this afternoon and it took the young man less than a minute to fix it. I have dealt with this store in the past when I owned an android and vowed I would never go back. They were not helpful, they were rude and very slow. I was very hesitant to go in but as this is my only means of communication in the country and many calls that needed made I went. I am so glad I did there was a young man and young lady in there and they were both so kind and helpful. I will now go back to this store instead of driving 30 miles out of my way.
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February 2023 by Teresa M.
Popped in and was immediately greeted by James & Breanna. So grateful they were able to fix my cell in no time flat. Then they offered guidance to improve my service. Thank you! Thank you! Thank you!
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November 2022 by Peggy Sue
Tmobile is a monopoly that provides minimum coverage for rural areas(I live 7 miles from a "city: yet can not get but the barest of data and NO INTERNET) and their prices are often more than an average Joe can pay.
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September 2022 by Don Bloom
T mobile is absolutely terrible. I wish they never bought Sprint. I will be switching to something else.
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August 2022 by L M
I've found this location most helpful compared to other stores I've been in.Store is typically staffed with 2 people at any given time and they will provide the customer they currently are assisting full attention. So on some visits you may have to wait but it will be worth it.Your wait will still likely be shorter than if you call or chat with customer service.
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May 2022 by karl ball
I'll have to give them a shot. They seem pretty knowledgeable and off a friendly face to customers
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April 2022 by Brittany Sellers
Horrible management, rude employees, will tell you one thing over the phone and then when you drive up there get surprised with hundreds of dollars difference between what they said
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April 2022 by Larry P.
This T-Mobile store is excellent !!!!!! We had purchased our phone from T-Mobile in North Richland Hill for our father and then drove to Canton to deliver the phone ,that later to find out the iPhone we purchased at T-Mobile in North Richland Hills was not set up correctly buy the NRH T-Mobile and they could not fix so they transfer us to Apple they did not know how to correct issue either!!! We went to the canton T-Mobile store and three professional employees greeted us and corrected our issue in 20 minutes that no one could or cared to fix !!! This Canton T-Mobile store has excellent customer service and professional employees!!!!!!!
