Texas Bank and Trust provides a great and positive banking environment for its customers. The staff is consistently described as friendly, helpful, and quick to answer any questions. Customers appreciate the efficient and seamless account opening process, even for those not physically located in Texas. The mobile app and online banking features are praised for their functionality and convenience, including easy fund transfers, bill pay, and mobile deposits. Phone customer service is also noted for its excellent responsiveness and short hold times. Texas Bank and Trust caters to customers of all ages, offering a smooth experience for both adult and teenage account holders. With a convenient drive-thru ATM, free ATM withdrawals, and a variety of debit card designs, the bank seems to meet the diverse needs of its clientele. Overall, Texas Bank and Trust is described as an exceptional banking institution that delivers a top-notch customer experience.
A great/positive environment, and who wouldn’t want that when dealing with money. These ladies have helped me so much in just a short amount of time. They are never rude, and always quick to answer any questions I may have. I love my bank, & I never thought I’d say that!
June 2023
New account holder. The staff is great great great including the armed security guard who brought me my bottle of Mountain Dew I stupidly left on a table in the bank. Thank you Sir!
May 2023
Carlos went above and beyond...excellent service!!!