-
February 2024 by bali luwih
BAD SERVICES FROM THE EMPLOYEE , there is a lady that she don’t understand about CARRIER that i asked her for a prepaid register and i wanna join family plan later with my friend and i asked for prepaid and she put me for POST PAID and gave me a welcome plan, which is i paid MORE and i can’t join with my friend line cause she put me for POST PAID and a welcome plan that cost me about register $43+ and welcome plan $81.35 a month, it’s SUCK? Thank you for your bad service lady, she even couldn’t speak anything when i came for the second time for ask help! SHE’S SO REALLY LAZY
-
February 2024 by Katie Bennett
If I could give 10 stars I would. My daughter was having trouble with her phone. We went in to the store at 5:45, store closes at 7. Katie Wyatt called customer service for us and sat on the line with them for almost 2 hours. The store was supposed to close and John Andress called his manager to get permission to stay for us to get our issue solved. These two employees went above and beyond to help us solve the issue. You just dont find this kind of customer service anymore. We are so appreciative to both of these employees.
-
November 2023 by Teri H
It's bad enough the store was oddly closed, in the middle of the afternoon, when my family and I first arrived, but add in a super snotty, and all-around nasty employee and our family won't be back, ever.When a customer states exactly what they need, but the employee didn't listen, time is wasted repeating the same thing over and over. Somehow that's the customers fault. Instead of helping, we were thrown out and gas-lighted. Can you imagine treating seniors like they're incoveniencing you? Well, you don't have to imagine it if you go to the Canton Verizon!Thankfully the folks at Verizon in Tyler helped us, happily, and we bought more than we even planned.
-
August 2023 by Brook Henderson
Very disappointed in customer service.
-
March 2023 by katrina lynn davis
Would love for the owner to Contact me. His employees are lazy and have attitudes. Broke my screen protector putting it on and refused to fix it.
-
March 2023 by Cody Lee
Rude people. They Crack a screen protector then won't replace what they broke.
-
April 2022 by JAMIE BLEVINS
I have been a Verizon customer for over 20 years and never have been charged to switch a phone over..This store tried to charge me 35 dollars just to switch my phone over to a new one. Said it was an activation fee. Ill never go back and will not recommend this store to anyone.
-
March 2022 by Alexander Swierk
They got me in and out super fast, accommodated for me not having a debit card on me at the time, and got my new phone set up with ease.
-
March 2022 by Fast Swierk
They got me in and out super fast, accommodated for me not having a debit card on me at the time, and got my new phone set up with ease.
-
March 2022 by Elva Lowman
She was great and so was your help line but I still do not have phones. Will work on it tomorrow. Ty
-
February 2022 by Brandi Bishop
Great service and very knowledgeable! All 3 girls were very sweet. I will definitely do all my business at Canton Verizon store
-
February 2022 by Brandy Crain
Wish they would've had some sort of special going for add a line get a device for $0 down but they didn't so only 3 stars given
-
January 2022 by Cynthia Garcia
If I could give them a negative star I would. I have been into this store multiple times. The customer service is horrible every single time. Lots of attitude and never any care for the customer. I never write reviews but the incompetence and professionalism is terrible.
-
November 2021 by Molly Ayers
TRINATIE was very patient and kind helping me with the setup of my new phone.
-
November 2021 by Krista McCurter
Extremely helpful and patient with all the questions we had! I would definitely recommend coming to the Canton location!!!
