The Crocs store at Shoppes at El Paso offers a wide variety of innovative casual footwear for men, women, and children in many colors and designs. The store is always packed and features a popular charm stand in the middle. Customers can find a broad selection, from funky fresh clearance colors reminiscent of 90s neon and retro tie-dye to more subdued options in the regular outlet section. The store carries a wide variety of sizes from kids to adults, making it easy to find a pair that fits. The sales clerks are consistently described as helpful, knowledgeable, and amazing, providing great and prompt customer service. They are quick to assist with exchanges, offer options, and check inventory. The store frequently has sales, such as end-of-season clearance BOGO offers or discounts on second pairs, resulting in great prices for the comfortable, lightweight shoes. Customers recommend this place for those seeking comfort and a quirky, fun style.
Mike needs to work on his customer service skills. He tried scolding a grown man simply for explaining that he is not cutting the line outside, he just needs to pay for what we were getting. It’s not what you say it’s how you say it. Other than that staff was sweet.
July 2025
My grand niece will love these colorful yet useful crocs...thanks for the customer service!
January 2025
Nice atmosphere, staff was very helpful. Definition of great business.
