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April 2024 by Richard R.
came in for a rotation after having spent $900 on tires here 6 months earlier. not at all busy but was still told it would be 2 1/2 hour wait---- for a tire rotation. made an appointment for the following day. I was there 15 minutes early and once again it seemed like a slow day. this time I was told it would be ready in one hour and 15 minutes. don't know what the point is in making an appointment. your still taken whenever they can get to it. I asked the desk agent if they could blow some air on the brakes before putting the tires back on since by brakes were squedking. he said "no we don't do that." what would it have cost them. they do it at the oil change places anytime I ask them to. service has really changed for the worse at Discount.
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February 2024 by Werner Ullrich
On my way home the air light came on, so I stopped at the Trans mountain location to get air checked. After 5 minutes waiting I just drove off. There was only one car in the bay and two employees working on it. They looked to me one by one several times, but turned around and continued working. A third one came into the bay looked at me turned around and went back into the waiting room. I live on the east side, so I drove to the Montwood location and it took not even 10 seconds until someone checked the air. And they had all bays full with cars.
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February 2024 by Rhonda Wooten
Super nice! They go above and beyond to help you!
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February 2024 by Gerardo Munoz
The morning crew has no regards for your time. I was there waiting for an hour and a half today. I ended up leaving without getting my tire changed out. It's not all Discount Tire locations. But this particular time they wasted my time. It makes no sense to have 6 car bays if you only use one at a time.
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February 2024 by Gab Riel
Very professional staff and they do respect the scheduled appointments and minimize the waiting time.Aaron was very profesional, attentive and very knowledgeable.The technician took care of my vehicle with such care as if it was his vehicle!!!Outstanding service!!!
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January 2024 by Keith S.
'Good Deals Always Get Better' and Discount Tires is a 'Good Deal'-- My wife just returned from 'Discount Tire' and I knew before she left that she would need to replace 'ONE' tire. But no, she replaced 'TWO' Well why Simple enough, She was informed that replacing just one tire on an 'ALL-WHEEL DRIVE' vehicle would cause severe mechanical problems. So 'Discount Tire' just saved us 'several thousand' dollars, which makes having to buy that second tire a 'Real Good Deal' For what it's worth, we have been driving Subarus now for over twenty years--with 'NO REGRETS'' ---- . . . THANK YOU 'DISCOUNT TIRE' -- The only tire dealer we will purchase tires from ----
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January 2024 by Rick Mora
DT always addresses my tire/rim needs. The team members are awesome ?
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December 2023 by Jared Abbott
I've been using this particular Discount Tire in Canutillo since I got my Jeep Wrangler in 2014. From balances and rotations to new tires, wheels, and more, I've used them exclusively.In recent years, I've been having non-stop issues with Discount. It started with a sheared lug, to which I attributed to a simple accident when removing my tires. The very next visit after I repaired the lug, another lug is sheared by their incompetence. I fix the issue myself again at Discount's expense. Now, after my most recent visit in December of 2023, when getting a balance done, the techs failed to secure two of my hubcaps properly, resulting in one falling off on the highway and the other almost falling off. These particular hubcaps are screwed on, not the common pop-on ones, so the screws were not properly reattached after balancing.As they say in baseball, three strikes and you're out. I will never be returning to Discount again. I'll gladly pay someone else for routine maintenance that I would otherwise get for free at Discount.
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December 2023 by Sheri Howze
The Canutillo Team performed an outstanding job in placing new tires on my husband’s SRT. The ENTIRE process was seamless, prompt, professional and reasonable in cost. We are pleased with our service and will be back for all of our tire needs!
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November 2023 by Ray G (Retired Combat Veteran)
I’ve been a loyal customer of Discount Tire for over a decade. While they certainly try to sell tires, that’s their job, and if you have some mechanical knowledge, your experience should be smooth. When I visit Discount Tire, I already know what’s wrong, and I only require their labor. If you’re leaving a negative review because you couldn’t inflate your own tires and are upset about the FREE service taking too long, consider handling it yourself. Most people don’t know How to READ their tires anyway.If you know your tires are old.. don’t go to Discount Tire unless you’re ready to buy New Tires. Seems easy enough…FYI. In over a Decade of using Discount Tire. I have Never had an employee try and sell me anything I didn’t want or need. Effective communication people.
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November 2023 by Angela H
These guys take pride in their jobs. As many customers that walk through the doors, the gentleman recognized my family. He asked me how I was recovering from an injury and reminded me of the forgettable tire key. I purchased tires for all my vehicles here, and the professional recommendations are spot on. They email me whenever the services are due. I definitely recommend this location!
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November 2023 by Russell Snow
I have exclusively used discount tire for decades. Usually air check is quick but we waited 10 minutes and nobody even acknowledged we were there. Went and had lunch thinking they were just busy but after lunch same story. Never got the check because we got tired of being ignored.
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November 2023 by Toni Medrano
Went in and had my $200 beats headphones stolen from my car at artcraft location. Always had great service at Mesa location. Do not have faith or trust in employees here .
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September 2023 by J.R. Lacaze
Great service, above and beyond my expectations. I will highly recommend you take all your tire needs to Discount Tires.
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August 2023 by rmtz0217
Discount tire used to be a respectable business. I sent my daughter who had a simple nail on the thread of the tire and wanted to force her to buy a new tire. The tire just needed to be plugged and that was it. I told her to ask to have them put the spare on and they told her it would take 2 hours!!! Common just for a quick buck! Really dissatisfied and lost my years of business!
