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September 2023 by Blake Wallace
Chris did an excellent job in helping me get into a vehicle! He was very informative about the process. This was the best vehicle purchase process that I ha e been through. I highly recommend him.
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September 2023 by Brandi Bartlett
My Daughter and I bought two cars and the service was outstanding. Blake and Chris was absolutely amazing
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September 2023 by Virlene Price
Greg Lair customer service is top notch. They were very helpful about bringing my husband home after he took the car to be serviced, and then come a got my husband when the car was ready. They are always accommodating. .
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September 2023 by Tzvi Goldberg
Had a wonderful experience with Greg Lair, especially working with ABBY. Made the whole process smooth. ABBY was honest , painless and efficient. Highly recommend reaching out to Abby for your next car purchase!
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August 2023 by Erin Sherrill
Terry was very helpful and efficient in getting my car fixed. He kept us updated on its status throughout the whole process and the work done was excellent. I also have to mention how kind and helpful Kevin was at drop off and pick up. I am very pleased!
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July 2023 by Tristin Darcy
On behalf of my mother: everyone is friendly but you expect that from a dealership. The vehicle she bought was a ‘19 Premium packaged Chevy suburban. One month into ownership the passenger side AC quit working. Luckily she bought and was covered by an extended warranty however, they were never able to fix it. At the time of buying the vehicle she was notified that it only had 1 key fob. She did ask if they could get another key fob and program it to her car because she didn’t know how to. They said they would but never did. She called and was ultimately told they can’t/won’t and it was up to the previous owners to provide the missing fob. It has been 1 year since ownership and she just traded for a ‘22 Z71 Tahoe for the exact same price she paid for her suburban. It has less miles, it comes with 2 key fobs. To conclude this review buyer beware there are nicer cheaper options. One notable takeaway was the amount of ego stroking done by the dad and daughter. They love themselves and they will let you know it.
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July 2023 by Trish Karr
Abby Lair was very laid back and easy to talk to. She was able to answer the MANY questions my husband had and he purchased a GMC pickup that same day. He has had a company truck for 24 years and Abby made the experience of choosing/buying a new pickup up a great experience! We purchased my Denali from Greg Lair, 5 years ago and we’ve had no problems! So we highly recommend Greg Lair Buick and GMC.
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July 2023 by Timothy C.
Made and appointment for the 3rd of July a week in advance only to get there and be told 'sorry we're all backed up we'll have to reschedule you' okay, fine they then schedule me for the 13th a week and a half later at 8 am. I arrive on time drop it off and start the waiting game. 30 hours later I call them to see if they can tell me what's wrong and quote me a price only to find out they're just now getting around to looking at it! Needless to say I'm not happy about that but fine I'll just need to arrange something for the interrupted work days( I'm a delivery driver and use my car for work)finally get the call and am quoted my price I show up to pick it up the 19th and go to pay only to find out they miss quoted me the price by almost 200 dollars! Over all I'm just waiting to see if the repairs they did stick but their service has left me deeply unhappy.
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July 2023 by Debra Ray
From the text inquiry to the finalization of the purchase of my car, I couldn’t have felt more respected. I love my Buick Encore. It has everything that I wanted plus. Chris was very informative and walked me through theprocess. This was the first time, I’ve bought a car on my own and being treated respectfully, was very important to me. Thank you for having great people working for you.
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June 2023 by D Limones
As I was looking to purchase a new vehicle, I knew exactly what I wanted but still wasn’t quite so sure of everything including the cost. When I went to go look and get an idea on a future car, Mr. JP Gwinn explained and shared the many options, details and great deals that would be available to me. I knew at that moment I was in perfectly good hands! I did not have to look too far because it was at that moment a huge decision was made as I found the perfect car fit just right for me. I was so relieved as I did not have to have the hassle of finding a new buyer for my old car and was able to leave it in good hands for a future owner and took home my very first Buick Encore GX!Thank you so very much Mr. JP and the Greg Lair family for making my first Buick purchase an experience I will never forget. The treatment is red carpet worthy and are number one in my book! May God bless each and everyone of you for your friendship, kindness and may your company be greatly blessed for all that you do!
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June 2023 by Prophet
By far the nicest dealership I've ever been to. And that's saying something because I've owned 16 cars in the last 20 years and I've been to plenty of dealerships. The customer service was out of this world. Braden was very respectful and did not pressure me in any way. He literally just listened to what I wanted and made it happen. Also, Blake made the financial piece of it as smooth as can be. Just a fantastic team overall there at Greg Lair. I have nothing but amazing things to say about this place and I will be purchasing from them again soon!
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June 2023 by Tammy Novak
From the start the staff was courteous and helpful. The entire experience was enjoyable the worst part was not being able to make a decision. JP Gwinn was great to work with and taught me a lot about the vehicles as I test drove them. There was quite a bit of difference in what I have driven in the past and with my 12 year old car. He was great at pointing out the amenities of each vehicle.
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June 2023 by Karsyn LeCouter
They offered us 6 thousand dollars more than Toyota did for a vehicle. They were so awesome. Brayden sold us our truck and he was awesome. Super nice guy! Everyone in the dealership was super nice as well. We will go back if we get another vehicle.
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May 2023 by Tyler Miller
I bought a 08 Jeep wrangler from Brett Dockins! Made it simple and painless definitely will recommend Greg lair to all my friends!
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February 2023 by RWR RC
Overall it was a quick and easy transaction. The price on the GMC Denali 3500 Dually was reasonable, and they gave me a good price on my trade-in. Chris Cabezuela was easy to work with and this was by far the easiest truck purchase I have made.
